Small and Large Custodial Equipment Service Technician

Americhem International Inc; Philadelphia (Philadelphia County); On-site; USD 30,000 - 39,000; Full time

Job summary

Americhem International Inc. in Philadelphia is seeking an experienced Field Service Technician to install, repair, and maintain commercial cleaning equipment at customer sites. You will diagnose on-site, perform service calls, and ensure systems run reliably.

The ideal candidate is reliable, customer-focused, with strong communication and mechanical aptitude. A high school diploma or GED is required; ability to lift up to 55 pounds and work independently are essential.

Qualifications

• High school diploma or GED required; higher education preferred.
• Strong communication and customer service skills.
• Ability to lift up to 55 pounds and work independently.

Responsibilities

• Perform on-site diagnostics, testing, and service on customer equipment.
• Troubleshoot issues, complete service requests, and maintain equipment.
• Provide quotes for repairs and assist with parts inventory.
• Maintain clean service shop, vehicles, and ensure safety compliance.

Skills

Customer service

Strong communication

Mechanical aptitude

On-site diagnostics

Proficiency with computers

Microsoft Office

Education

High school diploma or GED

Job description

Description

Americhem International—Pennsylvania’s leading distributor of janitorial supplies, cleaning equipment, industrial packaging, commercial laundry chemicals, office supplies, and bulk chemicals is seeking an experienced Field Service Technician to join our team. This role is based in our Philadelphia market and is responsible for installing, repairing, and maintaining commercial cleaning equipment at customer locations.

The ideal candidate is reliable, customer-focused, and an excellent communicator. We are looking for someone with a strong service mindset and a commitment to helping Americhem remain our customers’ Partner in Clean.

Responsibilities

Client Support

• Perform on-site diagnostics, testing, and service on customer equipment and circuits
• Troubleshoot issues and resolve service requests promptly
• Ensure systems operate efficiently and error-free
• Maintain positive customer relationships and follow all company service standards

Equipment & Service

• Troubleshoot equipment issues and complete work orders
• Provide quotes for repair work and recommend equipment upgrades when appropriate
• Assist customers with equipment and parts inventory needs

Shop & Vehicle Maintenance

• Maintain cleanliness and organization of the service shop
• Ensure service vehicles are clean, stocked, and maintained

Dispenser Installations

• Install chemical dispensing systems and related equipment for customer accounts

Requirements

• High school diploma or GED required (Bachelor’s degree or factory certification preferred)
• Strong communication and customer service skills
• Ability to manage workflow efficiently and independently
• Ability to lift up to 55 pounds
• Strong mechanical aptitude and problem-solving skills
• Proficiency with computers, including Microsoft Office
• Knowledge of general safety requirements