SM Consulting Cards and network experience

TechDigital Group; Chicago (IL); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a seasoned professional with extensive experience in loyalty programs and card processing. This role involves leading integration projects, managing loyalty initiatives, and providing strategic consulting services to enhance business performance. The ideal candidate will possess strong leadership skills and a customer-centric mindset, driving innovative solutions while ensuring compliance with industry standards. Join a dynamic team where your expertise will shape the future of card payment systems and contribute to the success of transformative projects.

Qualifications

• 10+ years in the cards industry with expertise in loyalty programs and card processing.
• Proficient in strategy consulting and leading integration projects.

Responsibilities

• Lead integration projects for card systems ensuring seamless functionality.
• Develop and manage loyalty programs to enhance customer engagement.

Skills

Loyalty Programs

Credit and Debit Card Processing

Collections Management

Card Network Expertise

Strategy Consulting

Analytical Thinking

Problem-Solving

Leadership

Communication

Customer Focus

Education

Bachelor's degree in Business Administration

Master's degree or relevant professional certifications

Tools

Data Analytics

Job description

The ideal candidate will have a comprehensive understanding of loyalty programs, credit and debit card processing, collections, and card networks. Additionally, experience in strategy consulting is essential to drive our business forward and implement innovative solutions.

Key Responsibilities

1. Integration Management: Experience leading and overseeing integration projects related to card systems, ensuring seamless connectivity and functionality across various platforms.
2. Loyalty Programs: Developed and managed loyalty programs tailored to enhance customer engagement and retention, leveraging data analytics to optimize program performance.
3. Credit and Debit Card Processing: Supervise the end-to-end processing of credit and debit card transactions, ensuring compliance with industry standards and regulations.
4. Collections Management: Implement effective collections strategies to minimize delinquency rates and maximize recoveries, while ensuring a customer-centric approach.
5. Card Network Expertise: Maintain in-depth knowledge of card network operations, policies, and procedures to ensure smooth and efficient transaction processing.
6. Strategy Consulting: Provide strategic consulting services to clients, offering insights and recommendations to improve business performance and achieve organizational goals.
7. Expertise in Card Payment Systems: Issuing, Acquiring, Processing and Payment networks like Visa, Client, EMV and Tokenization technologies.
8. Understanding of Card Scheme Rules and Regulations: Such as PCI-DSS, chargeback management and interchange fee structures.

Qualifications

1. Education: Bachelor's degree in Business Administration, Finance, or a related field. A Master's degree or relevant professional certifications are highly desirable.
2. Experience: Minimum of 10 years of experience in the cards industry, with a focus on integration, loyalty programs, credit and debit card processing, collections, and card networks.
3. Technical Skills: Proficient in card system integration, data analytics, and familiarity with the latest technologies and trends in the cards sector.
4. Strategy Consulting: Proven track record in strategy consulting, with the ability to analyze complex business challenges and develop actionable solutions.
5. Leadership: Strong leadership and project management skills, with the ability to lead cross-functional teams and drive successful project outcomes.
6. Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to stakeholders at all levels.
7. Customer Focus: A customer-centric mindset, with the ability to develop and implement strategies that enhance the customer experience and drive business growth.

Key Competencies

1. Analytical Thinking: Ability to analyze data and trends to make informed decisions and develop effective strategies.
2. Problem-Solving: Strong problem-solving skills, with the ability to identify issues, develop solutions, and implement them effectively.
3. Adaptability: Flexibility to adapt to changing business needs and industry trends, while maintaining a focus on achieving organizational goals.
4. Collaboration: Ability to work collaboratively with cross-functional teams, fostering a culture of cooperation and teamwork.
5. Innovation: A forward-thinking approach, with the ability to identify and implement innovative solutions that drive business growth and success.