Slots Attendant (Full Time)

Bally's Corporation; South Lake Tahoe (NV); On-site; USD 13,638 - 19,424; Part time

Job summary

Bally's Corporation is hiring for a customer service role in South Lake Tahoe, Nevada. The position involves enrolling new members into their players club program, providing assistance in a fast-paced gaming environment, and ensuring compliance with gaming regulations.

The ideal candidate has strong customer service skills and preferably experience with slot machines. At Bally's, we are committed to creating an outstanding experience for our guests and look forward to meeting you!

Qualifications

• Strong interpersonal skills and ability to establish rapport with guests.
• Ability to work in a fast-paced environment and handle customer inquiries effectively.

Responsibilities

• Provides highest level of customer service.
• Promotes the players club program to guests.
• Handles point redemption and gaming experience inquiries.
• Ensures compliance with gaming controls.

Skills

Excellent Customer Service experience

Previous slot experience

Job description

Description

Responsibilities

• Provides highest level of customer service
• Actively communicates, explains and promotes the players club program to all guests
• Enrolls new members into players club program
• Assists guests with accounts, point redemption and other questions to ensure a favorable gaming experience
• Verifies payoff of hand pays and jackpots; resets slot machines after payoff; minimal machine maintenance
• Recommends company shows, restaurants, and attractions to guests and stays current on Company news and events to answer guests' questions
• Ensures all slot operations are in compliance with Title 31 and Nevada gaming controls
• Establishes and maintains a professional relationship with new and repeat guests

Target Salary Range

• $12.00 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Qualifications

Experience

• Previous slot experience preferred
• Excellent Customer Service experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.