Slot Technician (Part Time)

Bally's Interactive; Baton Rouge (LA); On-site; USD 22,000 - 25,000; Full time

Job summary

Bally's Interactive in Baton Rouge, LA is seeking a Slot Machine Technician to perform routine maintenance, diagnose and repair mechanical and electronic problems, replace faulty parts, and test machines to ensure proper operation.

You will keep accurate maintenance records, coordinate with casino staff, deliver excellent guest service, and handle routine complaints. Flexibility is required for late nights, weekends, and holidays in a 24/7 operation.

Qualifications

• Experience maintaining slot machines or similar gaming equipment.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Strong communication and customer service skills.

Responsibilities

• Perform routine maintenance on slot machines.
• Diagnose and repair mechanical and electronic problems with slot machines.
• Replace faulty parts and components as needed.
• Test machines to ensure they are functioning properly.
• Keep accurate records of all repairs and maintenance performed.
• Communicate with other casino staff to ensure machines are functioning properly.
• Provide excellent customer service to casino patrons.
• Handle routine guest complaints and incidents and escalate as needed.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays.

Job description

ESSENTIAL FUNCTIONS :

• Perform routine maintenance on slot machines
• Diagnose and repair mechanical and electronic problems with slot machines
• Replace faulty parts and components as needed
• Test machines to ensure they are functioning properly
• Keep accurate records of all repairs and maintenance performed
• Communicate with other members of the casino staff to ensure that all machines are functioning properly
• Provide excellent customer service to casino patrons
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Other duties as assigned.

WORKING ENVIRONMENT & PHYSICAL EFFORTS:

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoor under controlled temperatures.
• Occasional exposure to outdoor climates
• Occasional: standing, walking, kneeling, reaching, pulling, pushing, and lifting up to 25 pounds
• Frequent: sitting, with repetitive movement of arms, hands, and fingers.
• Speech and Vision abilities are required.
• Target Hourly Rate: $17.00 per hour