Slot Technician I: Quick-Response Casino Floor Fixer

Hollywood Casino Columbus; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

Hollywood Casino Columbus is seeking a skilled Slot Technician to maintain and troubleshoot slot machines and SMS equipment on the casino floor. You will respond to malfunctions promptly and communicate effectively with the slot operations team.

Qualifications include 6+ months customer-facing experience, PC proficiency, and a technical background. High school diploma required; technical degree preferred. On-site position with opportunities for growth within Penn Entertainment.

Qualifications

• Experience with slot machines and related SMS equipment.
• Ability to troubleshoot and repair gaming devices on the casino floor.
• Strong customer service mindset and clear communication.

Responsibilities

• Perform general maintenance, troubleshooting and repair of Slot Machines and SMS equipment.
• Respond to machine malfunctions promptly on the casino floor.
• Help ensure high level of guest and team member service.

Skills

Slot machines

Troubleshooting

Customer service

PC proficiency

Education

High School Diploma

Technical degree preferred

Tools

Networking basics

Job description

Hollywood Casino Columbus is seeking a skilled Slot Technician to maintain and troubleshoot slot machines and SMS equipment on the casino floor. You will respond to malfunctions promptly and communicate effectively with the slot operations team.

Qualifications include 6+ months customer-facing experience, PC proficiency, and a technical background. High school diploma required; technical degree preferred. On-site position with opportunities for growth within Penn Entertainment.