SLOT TECHNICIAN I

Hollywood Casino Toledo; Toledo (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Hollywood Casino Toledo is seeking a Slot Technician to maintain and repair slot machines and related systems on the casino floor. You will troubleshoot hardware and software issues, relocate and service equipment, and assist trainees under supervision.

The role requires a high school diploma, knowledge of gaming devices, strong English communication, and the ability to stand, lift up to 75 lbs., and work in a smoke-prone environment. Daily operations and guest service are central to the job.

Qualifications

• High school diploma or equivalent.
• Knowledge of gaming devices and related systems.
• Ability to perform machine changes, updates and to understand games.
• Willingness to stay educated on slot repair equipment.
• Clear, concise English communication.
• Stand/walk for long shifts; lift up to 75 lbs.
• Exposure to tobacco smoke environment.

Responsibilities

• Maintain a positive and outgoing attitude at all times.
• Provide amazing customer service.
• Move, convert, clean and maintain machines on casino floor.
• Troubleshoot and repair machines on casino floor; repair slot peripheral systems.
• Repair and rebuild all mechanical and electronic slot game components.
• Advise and assist Slot Tech Trainees.
• Maintain knowledge of casino equipment, systems and new games.
• Assist Slot Operations in daily casino floor operations.
• Ensure daily operations integrity; comply with regulations and policies.
• Perform other related duties as assigned.

Skills

Customer service

Communication skills

English fluency

Physical stamina

Education

High school diploma

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits- such as day-one medical coverage, 401(k) matching, and annual performance bonus- may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Maintain a positive and outgoing attitude at all times.
• Provide amazing customer service.
• Move, convert, clean and maintain machines on casino floor.
• Troubleshoot and repair machines on casino floor. Responsible for repair of Slot peripheral systems
• Repair and rebuild all mechanical and electronic slot game components.
• Advise and assist Slot Tech Trainees.
• Maintain current knowledge of casino related equipment, support equipment, new games, systems and modifications to existing equipment.
• Required to assist Slot Operations in their daily operations on the casino floor.
• Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures.
• Performs all other related and compatible duties as assigned.

Requirements

• High school diploma or equivalent
• Must have knowledge of gaming devices and related systems.
• Must have the working knowledge to make machine changes, updates, modifications and know the games and progressive systems well enough to prevent any excessive down times.
• Must remain educated in all aspects of slot repair related equipment.
• Ability to understand and comply with all departments, and casino regulations, policies and procedures and work effectively with management and guests.
• Ability to communicate clearly and concisely.
• Good oral and written communication skills must be fluent and literate in English.
• Ability to stand and walk for entire shift and mobility to move easily around entire property.
• Must be able to listen and respond to visual and aural cues.
• Must be able to tolerate areas containing, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
• Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.