Slot Technician I

Arizona Charlie’s Decatur and Boulder; Decatur (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Arizona Charlie’s Decatur and Boulder is seeking a Slot Technician to maintain and repair slot machines, systems, and related equipment on the gaming floor. You will follow safety procedures, perform preventative maintenance, and ensure equipment operates reliably to enhance guest experience.

Responsibilities include repairing machines, performing breakdowns/removals/reinstallations, converting slots, and coordinating floor projects while maintaining a clean repair shop and strong guest

Qualifications

• 3 years of slot technical experience in a casino environment.
• Experience troubleshooting CDS data communications systems.
• Strong knowledge of gaming equipment repair.
• Ability to follow instructions in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Repair and maintenance of slot machines, slot systems, and slot signage.
• Perform slot conversions, floor projects, and other assignments as requested.
• Walk the casino floor to ensure all slot machines and bill validators are operational; perform light maintenance including signage and bulb replacement.
• Coordinate and execute the breakdown, relocation, and reinstallation of slot machines and stands.
• Participate in a preventative maintenance program for slot machines and related equipment.
• Maintain an organized and clean slot repair shop.
• Promote positive guest relations through professional, efficient service.
• Communicate effectively and maintain positive working relationships with team members and management.
• Report disputes and unusual guest activity to management.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.
• Perform other duties as assigned.

Skills

Slot repair

CDS data systems

Team player

Computer entry

Tools

CDS data communications systems

Job description

At Arizona Charlie’s, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you’re just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary:

Summary:
As a Slot Technician, you play a critical role in ensuring the smooth operation of our gaming floor. You are responsible for the repair, maintenance, and troubleshooting of all slot machines, slot systems, and related equipment, directly contributing to the overall guest experience and operational efficiency. Your commitment to following established procedures, safety protocols, and company policies helps maintain a secure and reliable gaming environment, reinforcing the integrity and success of our operations.

Job Description:

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Responsible for the repair and maintenance of slot machines, slot systems, and slot signage
• Perform slot conversions, floor projects, and other assignments as requested
• Walk the casino floor to ensure all slot machines and bill validators are operational; perform light maintenance including signage and bulb replacement
• Coordinate and execute the breakdown, relocation, and reinstallation of slot machines and stands
• Participate in a preventative maintenance program for slot machines and related equipment
• Maintain an organized and clean slot repair shop
• Promote positive guest relations through professional, efficient service
• Communicate effectively and maintain positive working relationships with team members and management
• Report disputes and unusual guest activity to management
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• 3 years of slot technical experience in a casino environment
• Experience with troubleshooting and maintaining CDS data communications systems preferred; equivalent experience with related systems considered
• Strong knowledge of gaming equipment repair and ability to work with minimal supervision
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system

Requirements

• At least 21 years of age
• High School Diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Nevada Gaming Registration

Physical Requirements

• Regularly push/pull up to 400lbs.
• Frequently lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels
• Frequently Squat, kneel, reach, bend, twist
• Regularly sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Smoky
• Noisy
• Bright flashing lights
• Extreme hot cold temperatures
• Slippery surfacesExposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.