Slot Technician

Riverside-Casino-; Iowa; On-site; USD 25,000 - 36,000; Full time

Job summary

Riverside-Casino- in Iowa seeks a Slot Technician to maintain and repair electronic slot equipment and related systems. The role includes installing, moving, and servicing slot machines and signage under IRGC guidelines.

The position is full-time with evenings, overnights, weekends, and holidays. Requires high school diploma or GED; prior slot experience is helpful but not required. Good customer service skills and physical ability are essential.

Qualifications

• Requires ability to read and write proficiently.
• Prior customer service experience.
• Slot experience preferred but not required.

Responsibilities

• Adjust and repair machines using hand tools to replace worn or defective electrical or mechanical parts.
• Examine defective machines to determine causes of malfunctions.
• Conduct daily inspections of machines and equipment.
• Conduct general maintenance on all machines and equipment.
• Provide exceptional customer service to patrons in a friendly, professional manner.
• Maintain a professional work environment with supervisors and staff.
• Comply with IRGC and company rules and regulations in repairing or programming equipment.
• Present information to top management clearly and concisely.

Skills

Customer service

Reading & writing

Physical stamina

Hand-eye coordination

Education

High school diploma or GED

Tools

Hand tools

Job description

The Slot Technician is responsible for maintaining and repairing all electronic slot equipment in a timely and efficient manner. This position is also responsible for installing, moving, removing, and repairing slot machines and all related equipment including signage, within the guidelines of IRGC and company policies and procedures.

Schedule: Full-Time to include: Evenings, Overnights, Weekends & Holidays

Salary: $22.00/hr (including premium pay & Tip average) with 40 hours of Paid Time Off upon hire

Essential Functions:

• Adjust and repair machines, using hand tools to replace worn of defective electrical or mechanical parts.
• Examine defective machines to determine causes of malfunctions.
• Conduct daily inspections of machines and equipment.
• Conduct general maintenance on all machines and equipment.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
• Maintain a professional work environment with supervisors and staff.
• Comply with all IRGC and company rules and regulations in repairing or programming equipment.
• Effectively present information to top management in a clear and concise manner.

Required:

• High school diploma or GED.
• Some slot experience preferred but not required.
• Prior customer service experience.
• Demonstrate proficiency in reading and writing.
• Must be able to work with hand tools and learn to use other related equipment.
• Must be able to stand/walk/sit for long periods of time.
• Must be able to lift a minimum of 50 pounds.
• Maintain courteous and effective working relationships with others.