Slot Technician

Riverside-Casino-; Columbus Junction (IA); On-site; USD 26,000 - 34,000; Full time

Job summary

Riverside Casino in Columbus Junction, IA is seeking a Slot Technician to maintain and repair electronic slot equipment. The role requires installing, moving, and repairing slot machines and related signage, following IRGC and company policies.

The position is full-time with evenings, overnights, weekends, and holidays. Compensation is $22.00/hr with 40 hours PTO upon hire.

Qualifications

• High school diploma or GED required.
• Some slot experience preferred but not required.
• Prior customer service experience is required.
• Ability to read and write proficiently.
• Must be able to stand/walk/sit for long periods and lift 50 pounds.

Responsibilities

• Adjust and repair slot machines using hand tools.
• Examine machines to determine malfunctions.
• Conduct daily inspections of machines and equipment.
• Perform general maintenance on all machines and equipment.
• Provide courteous customer service to patrons at all times.
• Maintain a professional work environment with supervisors and staff.
• Comply with IRGC and company policies when repairing or programming equipment.
• Present information clearly to top management.

Skills

Customer service

Reading and writing

Physical stamina

Education

High school diploma or GED

Tools

Hand tools

Job description

The Slot Technician is responsible for maintaining and repairing all electronic slot equipment in a timely and efficient manner. This position is also responsible for installing, moving, removing, and repairing slot machines and all related equipment including signage, within the guidelines of IRGC and company policies and procedures.

Schedule: Full-Time to include: Evenings, Overnights, Weekends & Holidays

Salary: $22.00/hr (including premium pay & Tip average) with 40 hours of Paid Time Off upon hire

Essential Functions:

• Adjust and repair machines, using hand tools to replace worn of defective electrical or mechanical parts.
• Examine defective machines to determine causes of malfunctions.
• Conduct daily inspections of machines and equipment.
• Conduct general maintenance on all machines and equipment.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
• Maintain a professional work environment with supervisors and staff.
• Comply with all IRGC and company rules and regulations in repairing or programming equipment.
• Effectively present information to top management in a clear and concise manner.

Required:

• High school diploma or GED.
• Some slot experience preferred but not required.
• Prior customer service experience.
• Demonstrate proficiency in reading and writing.
• Must be able to work with hand tools and learn to use other related equipment.
• Must be able to stand/walk/sit for long periods of time.
• Must be able to lift a minimum of 50 pounds.
• Maintain courteous and effective working relationships with others.