SLOT TECHNICAL SUPERVISOR

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Graton Resort & Casino in California is seeking a Slot Technician Supervisor to lead the Technical Team in daily maintenance of slot equipment and related technology. You will participate in new game installations, system game setups, and player tracking hardware installations when required.

You will supervise training on equipment installation, troubleshooting, and repairs, ensure compliance with Internal Control Measures and OSHA safety rules, and maintain slot equipment databases and records

Responsibilities

• Supervise slot installations, removals, relocations, and conversions on the slot floor; participate in major projects when regular labor is inadequate.
• Oversee programming projects including hardware, firmware and software upgrades and modifications for slot devices and related systems.
• Maintain knowledge of video and slot machines; supervise storage and maintenance of equipment, parts, and supplies; ensure accurate records.

Job description

Position Summary

Responsible for overseeing the Technical Team in their daily maintenance duties, including the upkeep of all slot equipment and technology. This role also involves actively participating in new game installations, system game setups, and player tracking hardware installations when required. Additionally, this position entails supervising and facilitating the training of the technical team in equipment installation, troubleshooting, and repairs for the mentioned systems.

Essential Functions

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and

promoting our values.

• Supervise all slot installations, slot removals, slot relocations, and slot conversions on the slot floor. Participate in major projects when regular labor force is inadequate and perform job functions of the Slot Technician when necessary.
• Supervise all programming projects, including, but not limited to hardware, firmware and software upgrades and program modifications, as well as all projects associated with slot gaming devices and the slot accounting and Player Tracking System.
• Ensure strict compliance with current Internal Control Measures set forth by the Graton Gaming

Commission and the Company, as well as local Internal Control Measures as evaluated by the

Property Level Internal Auditor.

• Maintain the Slot Database in Acres regarding changes, conversions, and updates.
• Supervise the maintenance of the Slot Department machine hard files to ensure accuracy

and compliance.

• Maintain up-to-date knowledge of video and slot machines.
• Good working knowledge of computer functions.
• Thorough working knowledge of Player Tracking System and progressive systems.
• Execute storage and maintenance of all equipment, parts, and supplies in the possession of and used by the Slot Technical Department. Coordinate and supervise maintenance of the Slot Technical Department physical plant and slot related storage areas. Maintain a database of all slot equipment and related information.
• Conduct initial corrective counseling actions for Slot Utility Technicians and maintain applicable and appropriate documentation of such actions. Conduct Slot Technician orientation for new Technicians and training for appropriate Team Members as required. Participate with Management in Team Member job performance evaluations and reviews as appropriate.
• Maintain familiarity with and ensure strict compliance with OSHA safety regulations and closely

monitor Slot Technician activities and practices as a means of providing a safe work environment for Technicians, Guests and Team Members. Ensure that all Slot Technicians are trained, updated about, and properly follow safety procedures.

• Aware of all upcoming events and promotions.
• Perform other job-related duties as assigned.