Slot Technical Operations Manager

Boomtown Biloxi; Biloxi (MS); On-site; USD 55,000 - 75,000; Full time

Job summary

PENN Entertainment in Biloxi, MS seeks a Slot Technical Supervisor to lead the Slot Tech team, manage schedules, budgets, and safety standards while delivering outstanding guest service.

You'll oversee slot machines, coordinate maintenance, ensure compliance with gaming regulations, and collaborate with operations to align projects with property goals. Strong leadership and technical knowledge are required.

Qualifications

• AA degree or equivalent with 1–2 years in slot leadership.
• Able to work all shifts including holidays, nights, weekends.
• Strong communication and problem-solving skills.
• Must have a Gaming Permit.
• Proficient with slot operating systems and MS Office.

Responsibilities

• Supervise and manage staff in the Slot Technical department.
• Develop and monitor schedules, labor costs, and guest satisfaction.
• Assist in budgeting and report budget concerns to manager.
• Ensure exceptional customer service per standards and programs.
• Oversee maintenance, repairs, and moves of slot machines.

Skills

Slot leadership

Microsoft Office

Communication skills

Problem solving

Team supervision

Education

AA degree or equivalent

Tools

Slot operating systems

Microsoft Office

Job description

PENN Entertainment in Biloxi, MS seeks a Slot Technical Supervisor to lead the Slot Tech team, manage schedules, budgets, and safety standards while delivering outstanding guest service.

You'll oversee slot machines, coordinate maintenance, ensure compliance with gaming regulations, and collaborate with operations to align projects with property goals. Strong leadership and technical knowledge are required.