Slot Tech Supervisor — Lead, Mentor, Weekly Pay & Benefits

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Career growth

Tuition reimbursement

Discounts

Job summary

Mystic Lake Casino Hotel is seeking a Slot Technical Supervisor to lead our Slot Technicians and coordinate daily floor tasks to ensure high-quality service and regulatory compliance. The role includes supervising repair workflows on floor and in the bench, with accountability for jackpot verification processes.

The candidate will mentor staff, conduct performance reviews, and ensure smooth operation of slot systems while resolving guest issues promptly and professionally.

Qualifications

• Associate Degree in Electronics or equivalent experience.
• Advanced proficiency in word processing, spreadsheets, databases, and email software.
• Ability to read and interpret regulations and perform machine verifications.

Responsibilities

• Supervises Slot Technicians and coordinates daily tasks to ensure quality service and compliance.
• Monitors and maintains gaming system integrity.
• Mentors team members and conducts performance appraisals.
• Conducts machine verifications for large jackpots and reports results to Slot Shift Manager.

Skills

Team leadership

Regulatory compliance

Troubleshooting

Guest service

Education

Associate degree in Electronics

Job description

Mystic Lake Casino Hotel is seeking a Slot Technical Supervisor to lead our Slot Technicians and coordinate daily floor tasks to ensure high-quality service and regulatory compliance. The role includes supervising repair workflows on floor and in the bench, with accountability for jackpot verification processes.

The candidate will mentor staff, conduct performance reviews, and ensure smooth operation of slot systems while resolving guest issues promptly and professionally.