Slot Tech Supervisor

Caesars Entertainment Corporation; Reno (NV); On-site; USD 70,000 - 95,000; Full time

Job summary

Caesars Entertainment Corporation is seeking a skilled Slot Supervisor to oversee repairs, maintenance, and preventive work on all slot machines on the casino floor. You will guide and train slot technicians, enforce department policies, and coordinate with vendors to maximize efficiency and uptime.

This role requires strong leadership, knowledge of slot systems, and the ability to read schematics. You’ll foster teamwork, uphold service standards, and ensure a safe, compliant gaming environment

Qualifications

• Five years of actual technical experience in Slots.
• Three years direct supervision with increasing responsibility in slot repair.
• Working knowledge of slot machines, change machines, coin wrappers and related equipment.
• Ability to read schematics, electric circuitry and blueprints.
• Experience with integrated circuits, computers and SDS basics; electronics fundamentals.
• Effective communication and customer service skills.
• Willingness to work any day and any shift, including weekends and holidays.
• Must be at least 21 years old; high school graduate; NV gaming license.
• Work on casino floor or in shop areas; safety and appearance standards.

Responsibilities

• Supervise and direct daily department operations per policies and procedures.
• Administer changes within the department related to personnel and promotions with approvals.
• Establish training programs for all slot technicians.
• Maintain open communications and counsel as needed.
• Guide technicians to obtain maximum efficiency.
• Liaise with vendors regarding machine problem areas and conversions.
• Monitor overhaul maintenance programs and ensure proper procedures.
• Monitor slot repair parts inventory and expenditures.
• Perform other duties as requested by the Slot Performance Manager and Slot Director; represent Harrah’s positively.

Skills

Team leadership

Supervision

Communication skills

Electrical knowledge

Schematics reading

Education

High school diploma or equivalent

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Performs all repairs, modifications, and preventive maintenance to ensure maximum performance and condition of all slot machines. This includes special projects and overhauling machines. Guide and instruct slot technicians to obtain maximum efficiency

How You Will Create the Extraordinary

• Supervise and direct the daily operations of the department in accordance with established policies and procedures
• Administer approved changes within the department relating to personnel, hiring, promotions, demotions, and discharges policies and procedures, subject to the Slot Performance Manager and Slot Director’s approval.
• Establish required training programs for all slot technicians
• Maintain open lines of communications as well as counsel
• Guide and instruct slot technicians to obtain maximum efficiency
• Maintain a close liaison with vendors regarding problem areas with machines and conversions when required
• Monitor all slot overhaul maintenance programs and assure proper procedures are used by all personnel
• Monitor slot repair parts inventory and expenditures
• Perform all other duties as requested by the Slot Performance Manager and Slot Director. Conduct self always in a manner that reflects positively on Harrah’s and encourage others to do the same

What You Will Need

• Minimum of five (5) years of actual technical experience in Slots
• Minimum of three (3) years direct supervision with progressively increasing levels of responsibility authority in the slot repair department
• Must have a working knowledge of all the several types of slot machines, change machines, coin wrappers, and any other equipment associated with slot repair
• Ability to read and interpret schematics, electric circuitry, and blueprints
• Work requires ability to work on integrated circuits, computers, coin rollers and sorters, test equipment, and install/repair S.D.S. (slot data system), plus a fundamental knowledge of electronics
• Must possess effective communication and customer service skills
• Must be willing to work any day of the week and any shift, including weekends and holidays
• Must be able to have a good relationship with co-workers and work as a team
• Must present a well-groomed appearance
• Must be minimum 21 years of age
• High school graduate or equivalent required
• Building Profile, NV & Gaming License, NV

Work is performed on the casino floor or in a shop area

Work may be performed in areas that are unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated

May work with solvents/oils, electrical, mechanical, and pneumatic devices, and computer equipment

May be exposed to fumes/odors, dirt and dust

Constant contact with staff and guests

Requires mobility to include occasional sitting, crawling, climbing, balancing; frequent, walking, reaching overhead from floor to 6ft., pushing/pulling, lifting/carrying over 100 lbs., standing, bending over, crouching, kneeling, repetitive use of both hands with light and firm grasping and finger dexterity

Must be able to move equipment weighing up to 250 lbs. with the use of a mechanical lift

Use of power tools and electronic equipment

Use of radio, calculator, computer, and telephone

Normal vision range and absence of color blindness

Tolerance of or use of cleaning/lubricating chemicals

ADDITIONAL REQUIREMENTS

• Must be minimum 21 years of age
• High school graduate or equivalent required
• Building Profile, NV & Gaming License, NV

Work is performed on the casino floor or in a shop area

Work may be performed in areas that are unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated

May work with solvents/oils, electrical, mechanical, and pneumatic devices, and computer equipment

May be exposed to fumes/odors, dirt and dust

Constant contact with staff and guests

Requires mobility to include occasional sitting, crawling, climbing, balancing; frequent, walking, reaching overhead from floor to 6ft., pushing/pulling, lifting/carrying over 100 lbs., standing, bending over, crouching, kneeling, repetitive use of both hands with light and firm grasping and finger dexterity

Must be able to move equipment weighing up to 250 lbs. with the use of a mechanical lift

Use of power tools and electronic equipment

Use of radio, calculator, computer, and telephone

Normal vision range and absence of color blindness

Tolerance of or use of cleaning/lubricating chemicals

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.