Slot Attendant

Caesars Entertainment; Columbus (NE); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Caesars Entertainment is seeking a Slot Attendant in Columbus, Nebraska, to deliver fast, friendly service on the slot floor and assist guests with machine operation and payouts. You will help maintain game integrity and support slot operations in a high-energy environment.

The role requires you to communicate clearly, handle jackpots, and manage guest experiences with professionalism. A Nebraska license and HS diploma or GED are required, with flexibility to work varied shifts and uphold

Formación

• Must be 19 years of age or older.
• Must be able to speak, read, and write the English language.
• Must be able to obtain and maintain a Nebraska Racing & Gaming license.
• HS Diploma or GED required.

Responsabilidades

• Provide fast, friendly, knowledgeable service to guests on the slot floor.
• Assist players with machine operation and resolve minor technical issues.
• Process jackpots and payouts and ensure a positive gaming experience.
• Maintain game integrity and support slot operations.
• Communicate functionality of Slot Floor (e.g., Fast Cash).
• Respond to service requests including slot dispatch, candle lights, and radio while meeting standards.
• Verify and countersign hand paid jackpots.
• Handle guest complaints using Service Recovery with urgency and empathy.

Conocimientos

Customer service

English language

Communication skills

Mathematical aptitude

Standing/walking ability

Educación

HS Diploma or GED

Herramientas

Basic computer skills

Descripción del empleo

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Slot Attendant provides fast, friendly, and knowledgeable service to guests on the slot floor. This role assists players with machine operation, resolves minor technical issues, processes jackpots and payouts, and ensures a positive gaming experience. Slot Attendants help maintain game integrity, support slot operations, and deliver exceptional guest service in a high‑energy environment.

How You Will Create the Extraordinary

• Actively patrols assigned sections looking for opportunities to surprise and delight guests,While, enhancingguest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’perceptionof luck
• Displays attentive, upbeat, and enthusiastic behavior duringeach“Moment of Truth” interaction throughout the shift
• Develops customer loyalty by delivering unparalleled guest interactions as directed bycompany trainedinitiatives
• Clearly communicates functionality of Slot Floor (i.e.,Fast Cash - ticket in/ticket outs
• Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards
• Verifies and countersigns hand paid jackpots
• Resolves guest complaintsthrough the use of“Service Recovery”with a sense of urgency and empathy with approved levels of authority
• Keeps slot areas clean, secure, and wellmaintained

Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same

Presents oneself as a credit to the Company and encourages others to do the same

Performs all other related and compatible duties as assigned

What You Will Need

• Must be 19 years of age or older
• Must be able to speak, read, and write the English language
• Must be able to obtain and maintain a Nebraska Racing & Gaming license

HS Diploma or GED required

• Must have strong oral and written communication skills including tact when dealing with difficult customers
• Constant public contact with frequent interruptions
• Basic computer skills required, mustdemonstratea high levelof technicalproficiency
• Must be able to add, subtract, and multiplylarge amountsof money at a rapid andaccuraterate.
• Must present a professional, well-groomed appearance

Courteous, friendly, outgoing personality is essential

Good organizational skillsrequired

Excellent attention to detail and a high level of accuracy required

Ability tomaintain extremelyconfidential information

ADDITIONAL REQUIREMENTS

Ability to push and pull up to 50 pounds

Ability to lift and carry objects up to 30 pounds

Ability to bend, stoop, twist, reach, and kneel repetitively

Must be able to work from a standing position and/or walking motion for extended period

Must have manual dexterity

Must be able to work in an environment subject to variable temperatures,bright flashing lights,and loud noise

Flexible to work various shifts to include days, evenings, nights, weekends, and holidays

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.