Slot Tech Manager

Cache Creek Casino Resort; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Great Pay

Opportunities to Grow

Gas Discounts

Dental Insurance

Life Insurance

Paid Time Off (PTO)

Recognition Program

Free meals in our Employee Dining Room

Weekly Paychecks

Affordable Healthcare

Medical Insurance

Vision Care Insurance

401k Savings Plan

Tuition Reimbursement

Employee Discounts

Direct Deposit

Job summary

Cache Creek Casino Resort is seeking a Slot Tech Manager to lead a team of technicians, supervisors, and shift managers. You will oversee maintenance and performance of gaming equipment, hire and train staff, and coordinate machine moves and projects while ensuring regulatory compliance and budget adherence.

You will stay current with technology, develop AutoCAD drawings of the gaming floor, and drive department goals.

Qualifications

• Requires minimum 5 years related experience
• Bachelor's degree or equivalent experience
• Strong computer skills; proficient with MS Office
• Experience with data analysis, inventory management, and workforce management
• Solid leadership, project management, and communication abilities
• Knowledge of gaming operations and compliance practices

Responsibilities

• Directs and oversees the Slot Tech team including Shift Managers, Supervisors, and Technicians.
• Hiring, scheduling, training, and evaluating staff.
• Oversees maintenance and performance of casino gaming equipment.
• Stay up-to-date on technology advances and best practices for Slot Tech.
• Coordinate machine moves, installations, removals, and repairs within regulatory guidelines.
• Schedule casino game projects and liaise with vendors and property departments.
• Maintain AutoCAD drawings of the gaming floor.
• Communicate department goals and expectations to staff.
• Prepare regular department reports including KPIs, morale, skills, staffing, and game performance recommendations.
• Monitor budget adherence and alert management to potential overruns.
• Maintain a department manual and ensure policy compliance.
• Provide exceptional guest service and uphold R.I.C.H. values and 3 Es

Skills

MS Office

Data analysis

Inventory management

Employee management

Gaming operations

Project management

Leadership

Communication

Education

Bachelor's degree

Tools

AutoCAD

Job description

Being a part of the Cache Creek team comes with amazing benefits:

• - Great Pay
• - Opportunities to Grow
• - Gas Discounts
• - Dental Insurance
• - Life Insurance
• - Paid Time Off (PTO)
• - Recognition Program
• - Free meals in our Employee Dining Room
• - Weekly Paychecks
• - Affordable Healthcare
• - Medical Insurance
• - Vision Care Insurance
• - 401k Savings Plan
• - Tuition Reimbursement
• - Employee Discounts
• - Direct Deposit

SUMMARY

To ensure that all gaming equipment meets state and property Compliance requirements as well as being clean and in good working order. Create an exciting place to play and work to keep harmony between departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

Directs and oversees all duties performed by Slot Tech Shift Managers, Slot Tech Supervisors, Preventative Maintenance Technicians, and Slot Technicians.

Responsible for hiring, scheduling, training, and evaluating all technicians and preventative maintenance technicians.

Directs and oversees the overall maintenance and performance of casino gaming equipment.

Remain up to date on all advances in technology, including training and best practices for Slot Technical department employees.

Responsible for machine moves, installations, removals, conversions, and repairs. This includes any needed communication with internal and external organizations to ensure projects are completed within regulatory guidelines.

Schedule all property aspects of casino game projects. Acts as a liaison between vendors and property departments.

Assist with maintaining, creating, and modifying AutoCAD drawings of the gaming floor.

Communicates clearly and regularly the department goals and expectations to Slot Technical department employees.

Prepares regular reports on the status of department. Including: key performance indicators as determined by department management, employee morale, technical skill levels of employees, staffing requirements, and game performance recommendations.

Ensures the department adheres to the approved budget and alerts department management of purchases or expenses that may exceed the approved budget.

Responsible for maintaining a department manual.

Ensures compliance with company standards and gaming regulations. Enforces departmental policies and procedures.

Provide exceptional guest service and display the R.I.C.H. values and 3 Es of Cache Creek Casino Resort to all guests and employees

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises all employees within the technical division of the Slot Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Must have a minimum of 5 years related experience; Bachelors degree (B.A); or equivalent of experience and education. Needs to have strong computer skills, the ability to utilize MS Office applications, along with excellent written, verbal, and interpersonal communication skills. To perform all aspects of this job a comprehensive knowledge of multiple applications and software is required. The Slot Tech Manager must have working knowledge of applications for data analysis, inventory management, employee management and gaming operations management. Strong guest service and teamwork skills necessary to deliver superior casino resort experience to a diverse guest base. Display strong leadership qualities and the ability to serve both internal and external guests. Needs strong project management skills and the ability to manage multiple tasks in a professional manner. Needs the ability to maintain high confidentiality and adapt quickly to changing priorities. Needs to have the ability to coach, mentor, and support employees, while enforcing company policies.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Age Requirement

Must be at least 21 years of age.

CERTIFICATES, LICENSES, REGISTRATIONS

Cache Creek Casino Tribal Gaming License.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and second hand tobacco smoke. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate.