Slot Tech Manager

Louisiana Downs Casino and Racetrack; Bossier City (LA); On-site; USD 75,000 - 105,000; Full time

Job summary

Louisiana Downs Casino and Racetrack in Bossier City, LA seeks a Slot Tech Manager to lead the slot technical team, ensuring optimal performance, maintenance, and repairs of slot machines and gaming equipment.

The role requires supervising staff, coordinating installations and upgrades, and maintaining compliance with regulations while supporting a safe, guest-focused gaming environment.

Qualifications

• Experience managing slot technicians or technical staff in a casino or similar gaming environment.
• Strong technical knowledge of slot machines, electronic gaming devices, and related hardware and software.
• Familiarity with gaming regulations, compliance requirements, and internal control procedures.
• Ability to diagnose and resolve mechanical and electronic issues efficiently and safely.
• Effective leadership, team supervision, and performance coaching skills.

Responsibilities

• Schedule and supervise slot tech staff for maintenance and repairs.
• Monitor slot machine performance and diagnose issues to minimize downtime.
• Coordinate installations, upgrades, and equipment conversions.
• Maintain documentation and reports on maintenance activities and compliance.
• Provide training and guidance to team members and suggest improvements to operations.

Skills

Slot machines knowledge

Staff supervision

Maintenance troubleshooting

Regulatory compliance

Communication & reporting

Education

High School Diploma or equivalent

Tools

Electronics hardware

Job description

Louisiana Downs Casino and Racetrack is a gaming and entertainment destination located in Bossier City, LA, offering casino gaming, live racing, and diverse dining and leisure experiences. The property combines traditional racetrack excitement with modern slot and electronic gaming, serving a broad range of guests year-round. Team members work in a fast-paced, customer-focused environment that emphasizes safety, regulatory compliance, and high-quality service. The organization values reliability, integrity, and collaboration, and provides opportunities for growth within the gaming and hospitality industry.

Role Description The Slot Tech Manager is a full-time, on-site role based at Louisiana Downs Casino and Racetrack in Bossier City, LA. This role oversees the slot technical team, ensuring the optimal performance, maintenance, and repair of slot machines and related gaming equipment. Day-to-day responsibilities include scheduling and supervising slot tech staff, monitoring machine performance, diagnosing and resolving technical issues, and coordinating installations, upgrades, and conversions. The Slot Tech Manager works closely with operations, compliance, and security teams to maintain regulatory standards, protect assets, and support a safe, guest-friendly gaming environment. This role also involves training team members, maintaining accurate documentation and reports, and recommending improvements to slot floor layout, equipment reliability, and overall operational efficiency.

Qualifications

• Experience managing slot technicians or technical staff in a casino or similar gaming environment.
• Strong technical knowledge of slot machines, electronic gaming devices, and related hardware and software.
• Familiarity with gaming regulations, compliance requirements, and internal control procedures.
• Ability to diagnose and resolve mechanical and electronic issues efficiently and safely.
• Effective leadership, team supervision, and performance coaching skills.
• Strong organizational, documentation, and reporting abilities.
• Clear written and verbal communication skills and the ability to collaborate with cross-functional teams.
• Comfort working in a 24/7 operation, including nights, weekends, and holidays as needed.
• High school diploma or equivalent required; technical certifications or vocational training in electronics or related fields preferred.
• Prior experience in casino operations or hospitality environments is beneficial.