Slot Supervisor

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Graton Resort & Casino in Rohnert Park, California, is seeking a Slot Floor Supervisor to provide friendly service and oversee slot machine operations. The ideal candidate will have a minimum of three years experience in gaming, strong communication skills, and be at least 21 years old. This role involves ensuring compliance with Title 31 requirements, supporting team members, and maintaining a safe environment. Comprehensive knowledge of gaming regulations is essential for effective performance.

Qualifications

• 3 years of experience in gaming, focusing on slot machines.
• Must be at least 21 years old.
• Thorough understanding of Title 31 requirements.

Responsibilities

• Provide efficient service to guests on the slot floor.
• Supervise operations of slot machines.
• Implement Title 31 procedures and safeguard assets.

Skills

Effective communication

Computer skills

Basic math skills

Education

High School Diploma or equivalent

Tools

MS Office applications

Job description

Provide friendly, efficient service to guests while on the slot floor. Supervises the operation of all slot machines and performance of slot floor Team Members in assigned area, and communicates with Slot Assistant Shift Manager or above of any guest and/or Team Member problems. Properly implement all Title 31 procedures, and safeguard the Company's assets. Perform responsibilities in accordance with all Company standards, policies and procedures.

Required Qualifications

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• High School Diploma or equivalent (preferred)
• Three (3) years of experience in gaming, with a concentration in slots, preferred.
• Strong computer skills and proficiency in MS Office applications.
• Must be at least 21 years of age.
• Have basic math skills.
• Follows all safety procedures to ensure a safe work environment for guests and Team Members.
• Have thorough understanding of Title 31 requirements, including, but not limited to: MTLs and CTRC-Ns, logging requirements, and all acceptable currency transactions.
• Follow all Responsible Gaming Guidelines, including, but not limited to: self-limiting requests and checking identification for individuals who appear under 30 years old.

Physical Requirements

• Ability to bend, kneel, reach and lift bags of coins weighing up to 25 pounds when accessing or filling booth bank. Ability to push or pull buy cart weighing in excess of 300 pounds.
• Ability to stand or walk for duration of shift.
• Ability to hear radio transmissions and communicate clearly on radio.
• Have the manual dexterity necessary to work with computer keyboard, currency counter, coin counting machine, telephone, hand held radio, machine locks, and small tools.