Slot Shift Manager

Binion's Gambling Hall; Las Vegas (NV); On-site; Full time

Job summary

A leading gaming establishment in Las Vegas is seeking a Slot Shift Manager responsible for overseeing the Slot Department operations on assigned shifts. The ideal candidate will manage staffing levels, budgets, and ensure compliance with all regulations. This role involves training new supervisors, addressing guest concerns, and improving operational efficiency. Candidates should have a high school diploma, knowledge of Microsoft Office, and strong communication skills. Availability to work weekends and holidays is required.

Qualifications

• Must be able to obtain all local, state and federal regulatory permits.
• Requires flexible schedule including weekends and evenings.
• Requires attention to detail and excellent organizational skills.

Responsibilities

• Manages the operation of the department on an assigned shift.
• Recommends procedures to improve the operating quality.
• Ensures customer database accuracy and maintenance.

Skills

Basic reading, writing, and arithmetic skills

Knowledge of Microsoft Office

Strong interpersonal and communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

CMS casino system

CDS Aristocrat system

EVERI compliance

Job description

Slot Shift Manager

Binion's Gambling Hall

Summary Responsible for overall activity of the Slot Department on an assigned shift. Responsible for hiring, training, and coaching employees. Responsible for ensuring compliance with all policies and procedures and all internal and external regulations. Assures excellent guest service to all patrons by communicating in a pleasant, friendly and professional manner.

Primary Responsibilities

• Manages the operation of the department on an assigned shift to include: staffing levels, budgets, and financial goals.
• Recommends procedures to improve the operating quality and efficiency of the Slot Department.
• Prepares and analyzes daily, weekly and monthly reports. Develops and implements changes in accordance with current needs.
• Ensures that customer database is maintained and information is accurate.
• Trains new supervisors.
• Identifies and resolves guest and employee concerns.
• Participates in departmental brainstorming meetings.

Additional Responsibilities

• Recruits, trains, supervises, motivates and evaluates department staff.
• Complete human resource paperwork in an accurate and timely manner.
• Communicates with Supervisors, Managers, and Directors on Departmental operations.

Knowledge And Skill Requirements

• Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
• Knowledge of Microsoft Office and telephone protocol. Computer literate with emphasis on Word and Excel. Ability to learn new software applications (CMS casino system, CDS Aristocrat system, EVERI compliance). Duties require professional verbal and written communication skills. Position requires attention to detail and excellent organizational skills. Strong interpersonal and communication skills. This is normally acquired through a combination of a high school diploma or equivalent and two to four years of casino related experience.
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.
• Must have a working understanding of Title 31. Must be 21 years of age and be able to obtain all local, state and federal regulatory permits as required by position.
• Work requires willingness to work a flexible schedule that may include weekends and evenings. Must be able to be mobile throughout the casino.

Working Conditions

Working conditions involve walking and meeting and greeting guests in all gaming areas. Work may require weekend, holidays and evening work. Must work calmly and under stress when the volume of business increases. Must be able to stand for extended periods of time. Must be able to tolerate areas containing secondary smoke and high noise levels.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing

Industries

• Gambling Facilities and Casinos