Slot Operations Leader - Elevate Guest Experience

Caesars Entertainment; Westlake (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Caesars Entertainment in Westlake, LA, seeks a Slot Supervisor to lead the Slot Operations team on the casino floor.

You will supervise Slot Attendants, ensure compliance with policies and gaming regulations, and support exceptional guest service while maintaining efficient operations. This role requires strong leadership, decision-making, and a commitment to operational excellence to create memorable guest experiences.

Qualifications

• High school diploma or equivalent.
• Experience in casino operations, hospitality, or supervisory roles preferred.
• Knowledge of slot operations, gaming regulations, internal controls, and Title 31 requirements.
• Strong leadership, coaching, and team development skills.
• Excellent guest service and conflict-resolution abilities.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Supervise Slot Attendants and ensure adherence to policies and regulations.
• Maintain staffing levels and delegate shifts.
• Develop staffing plans and schedules.
• Coach and support Slot Attendants in performance.
• Maintain records and documentation.
• Ensure compliance with gaming regulations and internal controls.
• Assist management with recruitment, training, and evaluations.

Skills

Leadership

Guest service

Staff supervision

Communication

Organization

Decision making

Flexibility

Education

High School Diploma

Job description

Caesars Entertainment in Westlake, LA, seeks a Slot Supervisor to lead the Slot Operations team on the casino floor.

You will supervise Slot Attendants, ensure compliance with policies and gaming regulations, and support exceptional guest service while maintaining efficient operations. This role requires strong leadership, decision-making, and a commitment to operational excellence to create memorable guest experiences.