Slot Machine Technician: Maintenance & Payouts Pro

Lucky Star Casino

Oklahoma

On-site

USD 45,000 - 55,000

Full time

8 hours ago

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Job summary

Lucky Star Casino is seeking a Maintenance Technician to service electronic slot equipment on the gaming floor. The role involves installing, moving, removing and modifying machines and stands, while following casino policies and Natl Indian Gaming Commission standards.

Responsibilities include troubleshooting machines, managing cash-out tickets, processing Jackpot payouts, and maintaining logs. Strong customer service and communication are essential in a fast-paced environment.

Qualifications

Must pass pre-employment drug test.
Must maintain valid Cheyenne-Arapaho Gaming License.
Minimum six months working experience.
Basic verbal and written communication skills.

Responsibilities

Maintain and report problems with electronic gaming machines and systems, to include server, dollar bill acceptor, printer, locks and point of sale units.
Maintain cash-out ticket paper inventory.
Process Jackpot payouts & Title 31 requirements. Reset machines.
Process Jackpot paperwork and submit to cage, unless performing removals or installs.
Resolve payout/last games played issues as well as other customer disputes.
Notify vendors of work needing to be completed.
Complete supporting documents/logs for gaming machines that are brought on/off line.
Must assist and exhibit STAR treatment to all customers, co-workers and vendors.
Other duties as assigned by supervisor.