Slot Machine Repair & Maintenance Technician

Great River Resort & Casino; Burlington (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

Great River Resort & Casino is seeking a Slot Technician to maintain and repair electronic slot equipment, install/move machines, and service related signage. The role emphasizes safety, reliability, and customer-focused interaction within IRGC guidelines.

The position requires a high school diploma or GED, basic hand tool skills, and the ability to lift up to 50 pounds. Prior slot experience is helpful but not mandatory. A friendly, professional demeanor is essential for daily patron assistance.

Qualifications

• High school diploma or GED is required.
• Some slot experience preferred but not required.
• Prior customer service experience.
• Demonstrate proficiency in reading and writing.
• Must be able to work with hand tools and learn to use other related equipment.
• Must be able to stand/walk/sit for long periods of time.
• Must be able to lift a minimum of 50 pounds.

Responsibilities

• Adjust and repair machines, using hand tools to replace worn or defective electrical or mechanical parts.
• Examine defective machines to determine causes of malfunctions.
• Conduct daily inspections of machines and equipment.
• Conduct general maintenance on all machines and equipment.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
• Maintain a professional work environment with supervisors and staff.
• Comply with all IRGC and company rules and regulations in repairing or programming equipment.
• Effectively present information to top management in a clear and concise manner.

Skills

Customer service

Reading & writing

Physical stamina

Education

High school diploma or GED

Tools

Hand tools

Job description

Great River Resort & Casino is seeking a Slot Technician to maintain and repair electronic slot equipment, install/move machines, and service related signage. The role emphasizes safety, reliability, and customer-focused interaction within IRGC guidelines.

The position requires a high school diploma or GED, basic hand tool skills, and the ability to lift up to 50 pounds. Prior slot experience is helpful but not mandatory. A friendly, professional demeanor is essential for daily patron assistance.