Slot CSR: Guest‑Focused Casino Service Pro

006 Seminole Casino Immokalee; Immokalee (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

006 Seminole Casino Immokalee is seeking team members who deliver outstanding guest service in a fast-paced environment and uphold the five F's: Fresh, clean and fully functional; Fast, quick and energetic; Friendly, welcoming and helpful; Focused, stay in the moment and deliver; and Fun, be upbeat and playful.

Roles require the ability to obtain and maintain a gaming license, pass background and drug checks, and work weekends, nights and holidays.

Qualifications

• Must be able to obtain and maintain a Gaming License.
• Must submit to a Criminal Investigation Background Check.
• Must submit to a Credit Check.
• Must submit to and pass a pre-employment drug screening.
• Must be able to work weekends, nights and holidays.
• Must be 18 years of age.

Responsibilities

• Must adhere to all established rules, compliance, regulations, guidelines, procedures, and policies.
• Must be able to work with a variety of people with diverse personalities.
• Must attend all meetings and trainings, as assigned.
• Must wear the approved departmental uniform to standard.
• Must be reliable and prompt when reporting to work.
• Must maintain a certain level of attendance as outlined by the company attendance policy.
• All other assigned duties.

Skills

Customer service

Communication

Job description

006 Seminole Casino Immokalee is seeking team members who deliver outstanding guest service in a fast-paced environment and uphold the five F's: Fresh, clean and fully functional; Fast, quick and energetic; Friendly, welcoming and helpful; Focused, stay in the moment and deliver; and Fun, be upbeat and playful.

Roles require the ability to obtain and maintain a gaming license, pass background and drug checks, and work weekends, nights and holidays.