Slot Floor Person - Full Time

PENN Entertainment, Inc.; Biloxi (MS); On-site; USD 22,000 - 30,000; Full time

Job summary

PENN Entertainment, Inc. is hiring a Slot Technician in Biloxi, MS to safeguard assets, assist customers, and keep slot machines operating smoothly. You will perform minor repairs, coordinate with the tech team, and ensure compliance with gaming regulations on the floor.

The role requires cash handling experience, a 21+ age, and eligibility for a Gaming Permit with ServSafe Alcohol training. Clear communication and basic computer skills are essential for success.

Qualifications

• Must be at least 21 years old.
• Cash handling experience.
• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• General computer knowledge. Data entry.
• Must be able to obtain a Gaming Permit. Must successfully complete ServSafe Alcohol training certification course.
• Knowledge of casino slot operations preferred. Previous technical experience preferred.

Responsibilities

• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position.
• Safeguards assigned Slot assets.
• Responsible for jackpot payoffs.
• Performs minor repairs on slot machines and notifies Slot Supervisor when technician repair is needed.
• Provides customer service on the slot floor in their area.
• Works with the technical department to ensure that all machines in their area are in good working order.
• Reports any machine irregularity or suspicious activity to Slot Supervisor.

Skills

Cash handling

Reading & writing

Mathematical ability

Data entry

Customer service

Team communication

Education

High school diploma or GED

Tools

Basic computer knowledge

Casino slot operations knowledge

Job description

Introduction

...

Overview

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position.
• Safeguards assigned Slot assets.
• Responsible for jackpot payoffs.
• Performs minor repairs (i.e. load printer paper) on slot machines and notifies Slot Supervisor when technician repair is needed.
• Provides customer service on the slot floor in their area.
• Works with the technical department to ensure that all machines in their area are in good working order.
• Reports any machine irregularity or suspicious activity to Slot Supervisor.
• Ability to lift 50 lbs. throughout the shift. Must be able to stand for 7 consecutive hours.
• Must be able to calculate simple math problems.
• Any and all duties as assigned by your Supervisor or a member of management.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Must have cash handling experience.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• General computer knowledge. Data entry.
• Must be able to obtain a Gaming Permit. Must successfully complete ServSafe Alcohol training certification course.
• Knowledge of casino slot operations preferred. Previous technical experience preferred.
• Must have cash handling experience.
• While performing the duties of this job, the team member is regularly required to move quickly, stand, walk and talk or hear. The team member is frequently required to use hands to finger, handle, or feel. The team member is occasionally required to stoop, kneel, crouch, or crawl. The team member must lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
• While performing the duties of this job, the team member is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually loud.