Slot Floor Person/Cocktail Server

Hobey’s Casino; Sun Valley (NV); On-site; USD 17,000 - 21,000; Full time

Job summary

Hobey’s Casino is seeking a Slot Floor Person to enhance the gaming experience. Responsibilities include serving beverages, assisting slot guests, handling jackpots, and maintaining cleanliness across the slot floor.

The role requires independence and teamwork, physical ability to lift up to 25 pounds, and availability on weekends and holidays. English communication is essential, with tips supplementing $12/hour base pay.

Qualifications

• Experience in restaurant, hospitality or beverage service preferred.
• Ability to work independently as well as part of a team.
• Must be able to lift, handle and carry (e.g., trays and equipment) a minimum of 25 pounds on a frequent basis.
• Must be able to communicate effectively in English and listen attentively.
• Must be available to work weekends and holidays.

Responsibilities

• Greet all guests on the casino floor and promote positive guest relations.
• Take guest beverage orders, place orders with the bartender and deliver promptly.
• Sell change/break bills for slot players.
• Respond to jackpots for payment and celebrate guests' wins.
• Maintain slot machine cleanliness and station organization.
• Know slot games, beverage menus, promotions, and company offerings.
• Promote the players club features and assist in slot promotions.
• Identify non-working machines and notify leadership.
• Stock the station and perform opening duties; ensure a clean and safe environment.
• Provide feedback to leads and managers about guest reactions and safety concerns.
• Perform other duties as assigned.

Skills

Guest service experience

Teamwork

English communication

Attention to detail

Physical fitness

Job description

Hobey's Casino

IT'S MORE THAN JUST A JOB!

SLOT FLOOR PERSON | $12hr + tips

JOB SUMMARY

The Slot Attendant is responsible for enhancing the gaming entertainment experience, serving beverages to gaming guests, ensuring guest satisfaction throughout their visit and maintaining high standards of the operation in cleanliness, quality and service.

All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.

RESPONSIBILITIES

• Greet all guests throughout casino floor and promote positive guest relations by projecting a courteous, helpful attitude
• Take guest beverage orders, place order through bartender and deliver to guests in a timely manner while ensuring quality and consistency
• Sell change/break bills for slot players
• Quickly respond to all jackpots for payment in assigned section and enthusiastically congratulate guests on their wins
• Clear slot machines of glassware, empty ashtrays, move ashtrays to proper spot on machine and push in chairs regularly
• Maintain working knowledge of slot games, beverage menus, company offerings and promotions to inform guests and answer questions
• Promote features of the players club and assist in slot promotions
• Identify machines that are not working properly and notify a Lead, Slot Technician and/or Manager on Duty
• Perform assigned opening duties to stock station with proper supplies and shift change side work to ensure a clean and safe station
• Assume total responsibility for assigned section including cleanliness and organization
• Adhere to, enforce and practice all relevant laws, policies, and regulations
• Regularly provide information to Lead and Manager on Duty regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment
• Perform other duties as assigned

QUALIFICATIONS

• Previous restaurant, hospitality or beverage service experience preferred
• Must work independently as well as part of a team
• Ability to lift, handle and carry (e.g., trays and equipment) a minimum of 25 pounds on a frequent basis
• Ability to bend, stand, walk and exert well-paced mobility during entire shift
• Ability to quickly and accurately calculate basic subtraction and addition
• Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
• Must pay attention to detail including cleanliness and safety
• Must be able to communicate effectively in English and listen attentively
• Must follow verbal and written directions, policies, and procedures
• Must be available to work weekends and holidays

CERTIFICATES/LICENSES

Must be able to obtain/maintain the following:

• Alcohol Awareness Training (employee cost = approximately $20; renewed every 4 years)
• Nevada Gaming Control Board license (employee cost = approximately $130; renewed every 5 years)

CASINO OPEN 24 HRS
SPORTSBOOK KIOSK OPEN 24/7