Slot Floor Lead - Training, Compliance & Cash Ops

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage is seeking a Slot Relief Shift Manager to oversee the Slot Attendants and Hi Limit Cashiers. The role involves scheduling, training, and ensuring excellent customer service on the casino floor.

Ideal candidates will have a high school diploma and significant customer service experience, along with previous Slot experience. The position requires strong leadership skills and the ability to operate under pressure in a dynamic environment.

Qualifications

• 1-2 years strong customer service experience.
• 6+ months of previous Slot experience.
• Ability to maintain confidentiality and adapt to changes.

Responsibilities

• Supervises Slot Attendants and Hi Limit Cashiers.
• Responsible for training and overseeing staff.
• Provides excellent customer service in a casino environment.

Skills

Customer Service Skills

Leadership Skills

Strong Computer Skills

Teamwork Skills

Education

High school diploma or GED

Job description

Agua Caliente Casinos in Rancho Mirage is seeking a Slot Relief Shift Manager to oversee the Slot Attendants and Hi Limit Cashiers. The role involves scheduling, training, and ensuring excellent customer service on the casino floor.

Ideal candidates will have a high school diploma and significant customer service experience, along with previous Slot experience. The position requires strong leadership skills and the ability to operate under pressure in a dynamic environment.