Slot Floor Lead - Guest Service & Operations Mentor

Wynn Resorts, Limited; Las Vegas (NV); On-site; USD 42,000 - 58,000; Full time

Job summary

Wynn Resorts, Limited is seeking a Lead Slot Attendant to manage coin and currency accountability on the slot floor while delivering top-tier guest service. You will assist with jackpots, fills, and minor repairs, and ensure Title 31 filings are accurate.

You will lead the Slot Attendant team, preside over pre-shift meetings, and provide ongoing training. This role requires 21+ years of age and Nevada gaming permits, with opportunities to optimize floor operations and guest satisfaction.

Qualifications

• Requires high volume cashiering and money handling experience.
• Proficiency with EZ Pay, IGT FJP, and Everi Title 31.
• Previous floorperson experience preferred.
• Must obtain Nevada work card/permits (e.g. Nevada Gaming License, TAM, ETC) before entering this position.
• Must be 21 years of age or older.

Responsibilities

• Responsible for coin and currency accountability on the slot floor.
• Provide the highest levels of guest service.
• Assist with jackpots, paper fills, machines tilts, minor machine repairs and slot bank check in/outs.
• Handle Title 31 documents and ensure accuracy of filings.
• Provide guidance to Slot Attendant staff.
• Preside over pre-shift meetings.
• Provide on-going skills development, guidance, and training for the Slot Attendant staff.
• Provide front line support and resolution for guest disputes and/or questions.
• Oversee floor buy process.
• Coordinate inventory control and scheduling office supply orders; stock office supplies and floor equipment.

Skills

Cashiering

Money handling

Tools

EZ Pay

IGT FJP

Everi Title 31

Job description

Wynn Resorts, Limited is seeking a Lead Slot Attendant to manage coin and currency accountability on the slot floor while delivering top-tier guest service. You will assist with jackpots, fills, and minor repairs, and ensure Title 31 filings are accurate.

You will lead the Slot Attendant team, preside over pre-shift meetings, and provide ongoing training. This role requires 21+ years of age and Nevada gaming permits, with opportunities to optimize floor operations and guest satisfaction.