Slot Experience Specialist: Jackpot & Guest Care

Ellis Island Casino, Village Pubs, Mt. Charleston

Las Vegas (NV)

On-site

USD 32,000 - 42,000

Full time

13 days ago

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Benefits offered by this job

Medical

Dental

Vision

Paid time off

401(k) with company match

Job summary

Ellis Island Casino, Hotel & Brewery in Las Vegas seeks a Slot Ambassador to deliver an exceptional gaming experience on the floor. You will process jackpot payouts, answer slot inquiries, and maintain a welcoming atmosphere while upholding gaming regulations.

The role requires a high school diploma, 21+ age, and at least 1 year in a similar role; Nevada Gaming Registration is required. The position is full-time or part-time with various shifts.

Qualifications

High School Diploma or equivalent required.
Must be at least 21 years of age.
At least 1 year of experience as a Slot Ambassador or similar role.
Must be able to obtain Nevada Gaming Registration Card.

Responsibilities

Verify guest identity and ensure all players meet legal age requirements.
Greet and interact with guests on the casino floor, ensuring a positive experience.
Assist guests with slot machine operations, jackpot procedures and machine functions.
Resolve slot machine issues promptly and accurately.
Monitor the casino floor for machine performance and malfunctions.
Explain jackpot payout procedures and process payments.
Ensure slot machines are clean, well-maintained, and operational.

Skills

Interpersonal communication

Customer service

Detail-oriented

Multitasking

Education

High School Diploma or equivalent

Tools

Slot equipment familiarity

Reading schematics

Job description

The role requires a high school diploma, 21+ age, and at least 1 year in a similar role; Nevada Gaming Registration is required. The position is full-time or part-time with various shifts.

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