Slot Experience Ambassador
Feather Falls Casino
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Benefits offered by this job
Job summary
Feather Falls Casino is seeking a Slot Ambassador to deliver friendly guest service, provide information on promotions and gaming options, and assist with payouts and hopper fills. You will support a safe, compliant casino environment and uphold department standards while engaging with patrons in a courteous manner.
The role requires 21+ age, a high school diploma or GED, and money-handling experience. This is a full-time position with benefits and opportunities to grow within the Slot
Qualifications
- Education Level – High School Diploma or GED equivalent required
- Experience – Customer service experience preferred; money-handling experience a plus
- Special Skills/Certification – Good communication and problem solving skills required
Responsibilities
- Establish and maintain exemplary guest relations.
- Provide pertinent gaming instruction to guests in a friendly, courteous manner.
- Greet customers, answer questions, and assist in payout procedures.
- Conduct hopper fills in gaming machines following established security procedures.
- Adhere to Casino and department policies and procedures at all times.
- Maintain a professional image at all times.
- Recording and reporting any suspicious activity as defined by the Bank Secrecy Act and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program.
Skills
Education
Job description
Feather Falls Casino is seeking a Slot Ambassador to deliver friendly guest service, provide information on promotions and gaming options, and assist with payouts and hopper fills. You will support a safe, compliant casino environment and uphold department standards while engaging with patrons in a courteous manner.
The role requires 21+ age, a high school diploma or GED, and money-handling experience. This is a full-time position with benefits and opportunities to grow within the Slot
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