Slot Attendant: Elevate Guest Experience on Casino Floor

Caesars Entertainment; Pleasant Valley Township (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Caesars Entertainment is hiring a Slot Attendant to deliver exceptional guest service on the casino floor, assist players with slot machine operations, and serve as a welcoming ambassador for the casino.

Responsibilities include verifying jackpots, performing minor repairs, handling guest concerns, and staying informed about events and promotions to enhance guest experiences. Must be able to obtain a state gaming license and work in a smoking environment.

Qualifications

• A high school diploma or GED equivalent preferred.
• Previous customer service experience preferred.
• Excellent verbal and written communication skills.
• Ability to obtain and maintain a valid state gaming license.
• Ability to stand and walk for long periods.
• Work environment may include smoke and variable temperature, lighting and noise levels.

Responsibilities

• Verifies jackpots, makes hopper fills, and fills out paperwork.
• Performs minor repair to slot machines.
• Handles customer relations and minor customer disputes.
• Maintains a pleasant, friendly and welcoming attitude at all times.
• Knowledge of all special events and promotional activities available to guest.
• Other duties as assigned.

Skills

Excellent verbal and written comm.

Customer service experience

Education

High school diploma or GED

Job description

Caesars Entertainment is hiring a Slot Attendant to deliver exceptional guest service on the casino floor, assist players with slot machine operations, and serve as a welcoming ambassador for the casino.

Responsibilities include verifying jackpots, performing minor repairs, handling guest concerns, and staying informed about events and promotions to enhance guest experiences. Must be able to obtain a state gaming license and work in a smoking environment.