Slot Attendant

Augustine Casino; Coachella (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Augustine Casino in Coachella, California is seeking a reliable Slot Attendant to ensure guests have a memorable gaming experience. You will greet guests, assist with payouts, jackpots, and slot machine issues, and keep machines functioning smoothly.

This role requires cash handling, strong customer service, and the ability to work evenings, weekends, and holidays. Training on Title 31 will be provided within 90 days.

Qualifications

• High school diploma or equivalent.
• Six months of customer service experience.
• Six months of cash handling experience.
• Ability to work in a fast-paced environment and multitask.
• Strong communication and interpersonal skills.
• Basic math skills and ability to handle cash transactions.
• Flexible hours, including evenings, weekends and holidays.
• Must obtain and maintain a Gaming License from Augustine Gaming Commission.
• Must complete Title 31 training within 90 days of employment.

Responsibilities

• Greet guests and provide friendly, professional service on the casino floor.
• Assist guests with slot machine payouts, jackpots, and malfunctions.
• Monitor the slot floor and report issues promptly.
• Keep work area clean and machines in good working condition.
• Educate guests on how to play slots and answer questions.
• Handle cash transactions accurately and efficiently.
• Maintain a bank and perform basic cash handling tasks and ticket redemptions.
• Adhere to all casino policies and procedures.

Skills

Organizational skills

Verbal communication

Interpersonal skills

Reading and following instructions

Jackpot database navigation

Multi-tasking

Tech adaptability

Education

High school diploma or equivalent

Job description

Description

Summary

• We are looking for a reliable and customer-focused Slot Attendant to join our team at Augustine Casino. As a Slot Attendant, you will be responsible for ensuring that our guests have a memorable gaming experience by assisting with their slot machine needs.

Responsibilities

• Greet guests in a friendly and professional manner and provide exceptional customer service.


• Assist guests with slot machine payouts, jackpots, and machine malfunctions.


• Monitor the slot floor for any potential issues and report them to the appropriate personnel.


• Maintain a clean and organized work area and ensure slot machines are in good working condition.


• Educate guests on how to play slot machines and answer any questions they may have.


• Handle cash transactions accurately and efficiently.


• Slot Attendants maintain a bank, accurately and effectively breaking/changing bills, redeem slot tickets, perform basic math such as addition, subtraction and multiplication to determine sum of bill/ vouchers and to explain pervious plays/pays.


• Adhere to all casino policies and procedures.

Requirements

Skills/Abilities

• Must have strong organizational, verbal, and interpersonal skills


• Must be able to read/comprehend written instructions and follow verbal instructions


• Must be able to navigate the jackpot database


• Must be able to learn and use any program and/or technology required by the position


• Strong multi-tasking skills

Qualifications/Education/Experience

• High school diploma or equivalent.


• Six months of previous experience in a customer service role.


• Six months of previous experience in a cash handling role.


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


• Strong communication and interpersonal skills.


• Basic math skills and ability to handle cash transactions.


• Must be able to work flexible hours, including evenings, weekends and holidays.


• Must be able to obtain and maintain a Gaming License from Augustine Gaming Commission.


• Must complete Title 31 training within 90 days of employment.