Slot Assistant Manager

Arizona Charlie's Decatur; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Arizona Charlie's Decatur in Las Vegas, NV seeks an Assistant Slot Manager to support daily slot operations and supervise floor staff. The role requires maintaining guest service standards and compliance with gaming regulations.

Responsibilities include scheduling, coaching, training, and coordinating with the Slot Manager on evaluations and staffing. A minimum of two years in slot operations with leadership is expected, along with strong communication skills and the ability to handle fast-paced

Qualifications

• Two years of Slot Operations experience, with leadership or progressive responsibility.
• Strong interpersonal and communication skills to support training and guest service.
• Ability to prioritize tasks and manage time in a fast-paced environment.

Responsibilities

• Assist in scheduling, coaching, and supervising slot staff to maintain performance and service consistency.
• Monitor daily operations to align with standards, safety, and guest satisfaction goals.
• Resolve team or guest concerns and escalate when needed to leadership.
• Approve jackpots and fills within internal controls and procedures.
• Collaborate with Slot Manager on training, evaluations, and staffing needs.

Skills

Slot operations leadership

Staff coaching

Guest service

Communication

Time management

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Excel

Word

Microsoft Teams

Job description

## Slot Assistant ManagerApply: Arizona Charlies Decatur: Full time: Posted Today: R-02420At Arizona Charlie's, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.**Job Description Summary:**Summary: As the Assistant Slot Manager, you support the daily operations of the slot department by supervising assigned floor staff, ensuring timely and professional guest service, and maintaining compliance with gaming regulations. In this role, you help coordinate shift coverage, staff training, and issue resolution while modeling company values and promoting a high-performance, guest-focused environment.**Job Description:**Essential Functions and Responsibilities* Assist in scheduling, training, supervising, and coaching department staff to promote strong performance, engagement, and service consistency* Monitor and support daily operations to ensure alignment with company standards, safety protocols, and guest satisfaction goals* Serve as a point of contact for resolving team member or guest concerns, escalating issues as needed to department leadership* Approve jackpots and fills in compliance with internal controls and departmental procedures* Supervise slot floor personnel in assigned areas to ensure consistent service and adherence to policy* Collaborate with the Slot Manager on training, evaluations, scheduling needs, and performance management of team members* Detect and report any irregularities involving guests or associates* Support the accurate completion of administrative functions, such as attendance tracking, supply ordering, or reporting* Assist with payroll information, scheduling adjustments, and labor compliance as directed by department management* Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position* Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards* Perform other duties as assignedQualifications* 2 years of Slot Operations experience; includes leadership or progressive responsibility* Ability to lead and guide team members in a fast-paced or customer-facing environment* Strong interpersonal and communication skills to support training, feedback, and conflict resolution* Demonstrated ability to prioritize tasks, manage time effectively, and follow through on responsibilities* Flexible and adaptable to changing operational needs and shift schedules* Committed to upholding a safe, respectful, and inclusive work environment* Basic understanding of department KPIs, labor management, or guest service standards* Ability to access and input information using a moderately complex computer system* Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft TeamsRequirements* At least 21 years of age* High School Diploma or equivalent required* Ability to effectively communicate in English, both written and verbal* Obtain and maintain all work cards as required by the company* Verify right to work in the United StatesWork Cards* Nevada Gaming RegistrationPhysical Requirements* Regularly push/pull up to 50lbs.* Regularly lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels* Regularly squat, kneel, reach, bend, twist* Frequently sit and work at a desk or computer* Frequently standing and walking* Ability to communicate using in-person speech, radios, and telephone* Ability to hear, understand, and distinguish speech and/or other sound in person* Ability to distinguish between shades of color* Ability to tools or equipment requiring a high degree of dexterityWork Environment Potential Conditions* Indoor* Smoky* Noisy* Bright flashing lights* Slippery surfacesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one? If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.