Sleep Expert: Uncapped Commissions & Growth Path

Mattress Firm; Paso Robles (CA); On-site; USD 57,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to dream mattresses. You will use digital tools to support omni-channel selling and help customers achieve better sleep, all while driving sales and maintaining relationships.

The role combines product expertise with strong customer service, offering uncapped commissions and a 401(k) match, with pay in a competitive annual range.

Qualifications

• Strong customer service and sales skills are essential.
• Ability to explain product features and guide customers to the best solution.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while representing company values.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders).
• Maintain awareness of competitors and market offerings.
• Leverage social media to positively impact brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Product knowledge

Sales skills

Relationship building

Social media

Physical stamina

Tools

Digital tools

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to dream mattresses. You will use digital tools to support omni-channel selling and help customers achieve better sleep, all while driving sales and maintaining relationships.

The role combines product expertise with strong customer service, offering uncapped commissions and a 401(k) match, with pay in a competitive annual range.