Sleep Expert | Uncapped Commissions & 401(k) Matching

Mattress Firm Inc.; Indianapolis (IN); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts on sleep products

Get paid on-demand

Job summary

Mattress Firm in Indianapolis is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattresses. You will use digital tools to support an omnichannel selling approach and help create a compelling, customer-centered environment.

You will build lasting customer relationships, provide product knowledge, and work toward sales KPIs while reflecting Mattress Firm values.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in Indianapolis is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattresses. You will use digital tools to support an omnichannel selling approach and help create a compelling, customer-centered environment.

You will build lasting customer relationships, provide product knowledge, and work toward sales KPIs while reflecting Mattress Firm values.