Sleep Expert – Uncapped Commission & Sleep Authority

Mattress Firm, Inc.; West Jordan (UT); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Excellent career growth opportunities—

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the customer’s in-store experience by being a trusted sleep authority and helping customers find their dream mattress to sleep better.

Join a team that offers uncapped commissions and a 401(k) match, with excellent benefits including medical, dental, prescription, and vision plans.

We support a high-energy, customer-centric environment and provide ongoing development opportunities to advance your career while delivering outstanding service.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Relationship building

Product knowledge

Digital tools

Omnichannel

Job description

Mattress Firm is seeking a Sleep Expert to elevate the customer’s in-store experience by being a trusted sleep authority and helping customers find their dream mattress to sleep better.

Join a team that offers uncapped commissions and a 401(k) match, with excellent benefits including medical, dental, prescription, and vision plans.

We support a high-energy, customer-centric environment and provide ongoing development opportunities to advance your career while delivering outstanding service.