Sleep Expert - Sales

Jobtailor; Santa Rosa (CA); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Career growth

401(k) with employer matching

Mental health resources

Medical coverage

Dental coverage

Vision coverage

Payment on demand

Job summary

Mattress Firm is seeking a Sleep Expert in Santa Rosa, CA to elevate the in-store customer experience by acting as a trusted sleep authority and offering best-in-class products. You will support Mattress Firm selling programs and contribute to a seamless omnichannel experience that puts the customer at the center.

Responsibilities include sharing product knowledge, driving sales performance, maintaining customer relationships, monitoring competitors, and leveraging social media to boost brand

Responsibilities

• Provide technical and product knowledge information to customers and serve as a subject‑matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Job Responsibilities

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best‑in‑class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

• Provide technical and product knowledge information to customers and serve as a subject‑matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

California residents only.

Benefits

• Excellent career growth opportunities through on‑the‑job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on‑demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $60,000 to $74,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.