Sleep Expert - Sales

Mattress Firm; Santa Cruz (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Join Mattress Firm as a Sleep Expert and transform your career in sales! This role involves providing exceptional customer service, driving sales performance, and helping customers find their perfect sleep solutions. With extensive training and growth opportunities, you can build a fulfilling career while making a positive impact on customers' lives.

Benefits

401(k) with employer matching

Medical, dental, prescription and vision plans

Employee discounts on sleep products

Mental health and life resources

Get paid on-demand

Qualifications

• Strong customer service skills and sales experience.
• Ability to build and maintain customer relationships.
• Knowledge of sleep products and retail sales.

Responsibilities

• Create a customer-centric environment by building strong relationships.
• Provide product knowledge and drive individual sales performance.
• Maintain customer relationships during and after purchase.

Skills

Customer Service

Sales Performance

Relationship Building

Job description

Join to apply for the Sleep Expert - Sales role at Mattress Firm

23 hours ago Be among the first 25 applicants

Join to apply for the Sleep Expert - Sales role at Mattress Firm

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as a Sleep Expert and have the job of your dreams!

Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Benefits Include

Excellent career growth opportunities through on-the-job training and development programs

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription and vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm sleep products and accessories

Additional Perks May Include Discounts On The Following

Cell phone products and services

Tickets to events and attractions

Personal travel

Electronics and appliance purchases

Pet insurance plans

Mortgage loan rates

Job Details

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
  
  

Mattress Firm

We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That’s who we are and what we do—because everyone deserves a great night’s sleep.

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

CALIFORNIA RESIDENTS

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

Pay Range

$65,000 - $90,000

Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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