Sleep Expert - Sales

Mattress Firm; Petaluma (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Join a leading company as a Sleep Expert and transform your career! You'll receive extensive training, create a customer-centric experience, and enjoy excellent career growth opportunities. The role involves driving sales, maintaining customer relationships, and leveraging social media. Mattress Firm values diversity and offers competitive pay and benefits.

Benefits

401(k) with employer matching

Medical, dental, prescription and vision plans

Employee discounts on Mattress Firm sleep products

Mental health and life resources

Get paid on-demand

Responsibilities

• Create an environment where the customer is always at the center.
• Provide technical and product knowledge to customers.
• Drive individual sales performance and KPIs.

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as a Sleep Expert and have the job of your dreams!

Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Benefits include:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Additional perks may include discounts on:

• Cell phone products and services
• Tickets to events and attractions
• Personal travel
• Electronics and appliance purchases
• Pet insurance plans
• Mortgage loan rates

Job Responsibilities:

1. Create an environment where the customer is always at the center by cultivating strong relationships.
2. Provide technical and product knowledge to customers and serve as a subject matter expert.
3. Drive individual sales performance and KPIs while demonstrating company values and supporting initiatives.
4. Maintain customer relationships during and after purchase (resolve issues, send reminders, etc.).
5. Stay aware of the competition, advertisements, and services offered by competitors.
6. Leverage social media to positively impact brand awareness and increase sales.

About Mattress Firm:

We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and over 6,000 Sleep Experts, we have helped millions get better sleep. We are committed to helping people sleep well to live well and invest in our team through training and performance bonuses.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

We are an equal opportunity employer and value diversity and inclusion. We do not discriminate based on race, religion, gender, or other protected characteristics.

CALIFORNIA RESIDENTS:

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.

Pay Range: $60,000 - $90,000

Don’t fall asleep out there… the sooner we receive your application, the closer you are to your dream career!