Sleep Expert - Sales

Mattress Firm; California (MD); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts on Mattress Firm

Excellent career growth opportunities

Medical, dental, vision plans

Job summary

Mattress Firm is seeking a Sleep Expert to help customers find their ideal mattress and improve their sleep. You will build strong relationships, share product knowledge, and drive sales within an in-store, team-focused environment.

The role offers uncapped commissions and a 401(k) match, plus benefits and on-the-job training supported by Mattress Firm's growth culture.

Qualifications

• Strong customer-relations skills and relationship-building ability.
• Product knowledge and ability to serve as a subject‑matter expert.
• Proven sales performance and KPI focus.
• Experience maintaining relationships beyond purchase.
• Awareness of competitor ads and services.
• Ability to use social media to boost brand awareness and sales.
• Physical ability to lift 50+ pounds.

Responsibilities

• Cultivate strong customer relationships and place the customer at the center.
• Provide product knowledge and act as subject matter expert to customers.
• Drive individual sales KPIs while upholding company values.
• Maintain post-purchase relationships and resolve issues, send delivery reminders.
• Monitor competitors' ads and offerings.
• Use social media to boost brand awareness and sales.
• Ability to lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Sales performance

Social media marketing

Physical strength

Job description

May provide support to stores in Prince Frederick, MD as needed.

Join Mattress Firm and have the job of your dreams! Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in‑store experience. This isn’t your typical retail job - achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $53,000 – $65,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.