Sleep Equipment Delivery Technician

Reliable Respiratory; Hartford (VT); On-site; USD 36,000 - 48,000; Full time

Job summary

Reliable Respiratory, INC specializes in durable medical equipment for sleep and respiratory care. The Medical Device & Delivery Driver Tech role serves Massachusetts patients with hands-on delivery, setup, and support for CPAP, BiPAP, and oxygen equipment.

You will collaborate with the Oxygen Department and Customer Success to ensure quality care and timely service. Applicants should have 1 year of customer service experience, strong communication skills, and a valid US driver’s license.

Qualifications

• Must be eligible to work in the United States without current/future sponsorship.
• Minimum 1 year of customer service experience.
• Experience with respiratory equipment preferred.
• Proficient PC/iPad usage for email, documentation, and notes.
• Valid driver’s license from residence state.
• At least 3 years of verifiable driving experience.
• No disqualifying moving violations or felonies in past 3 years.

Responsibilities

• Provide technical support to patients using CPAP/BIPAP and related sleep equipment.
• Deliver and pick up durable medical equipment to patients' homes; assist with oxygen department surges.
• Coordinate with Customer Success for scheduling visits and equipment setup.
• Maintain confidentiality per HIPAA and company policies.
• Complete delivery/pickup paperwork promptly and accurately.
• Keep vehicle clean, perform logs, and assist with inventory checks.
• Participate in on-call rotation and training sessions.

Skills

Effective verbal & written comms

Professional computer skills

Independent decision making

Attention to detail

Prioritization under interruptions

Policy & compliance

Bilingual: English/Spanish pref

Communication

Ethics

Organizational skills

Technical skills

Customer service

Tools

Microsoft Office Suite

Job description

Reliable Respiratory, INC specializes in durable medical equipment for sleep and respiratory care. The Medical Device & Delivery Driver Tech role serves Massachusetts patients with hands-on delivery, setup, and support for CPAP, BiPAP, and oxygen equipment.

You will collaborate with the Oxygen Department and Customer Success to ensure quality care and timely service. Applicants should have 1 year of customer service experience, strong communication skills, and a valid US driver’s license.