Sleep Clinic Operations Lead

Providence; Seattle (WA); On-site; USD 4,330,000 - 6,624,000; Full time

Job summary

Providence Swedish is seeking an experienced Sleep Lab Manager to oversee multiple sleep clinic locations in the Seattle area. You will schedule sleep studies, manage billing and medical records (including transcription), and maintain provider schedules while supervising over 25 staff.

The role emphasizes strong customer service and administrative leadership without budgetary hiring authority. The ideal candidate has post-high school education, at least 5 years in customer service, and 1 year in

Qualifications

• Further post-high school education in relevant disciplines.
• 5 years in a customer service environment with extensive computer usage.
• 1 year of supervisory experience.

Responsibilities

• Ensure efficient functioning of sleep clinics across locations.
• Schedule technical sleep studies and handle billing and medical records, including transcription.
• Maintain provider schedules and supervise over 25 staff.
• Direct and schedule clerical/back office staff; assign tasks and priorities.
• Perform diversified administrative duties and back-up transcription.
• Uphold exceptional customer service.

Skills

Staff supervision

Customer service

Scheduling

EMR systems

Transcription

Education

Post-high school education

Tools

None

Job description

Providence Swedish is seeking an experienced Sleep Lab Manager to oversee multiple sleep clinic locations in the Seattle area. You will schedule sleep studies, manage billing and medical records (including transcription), and maintain provider schedules while supervising over 25 staff.

The role emphasizes strong customer service and administrative leadership without budgetary hiring authority. The ideal candidate has post-high school education, at least 5 years in customer service, and 1 year in