SLDP - Sales & Leadership Development Program

Rh Showroom; Knoxville (TN); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Rh Showroom is seeking a motivated candidate to join its Sales & Leadership Development Program Trainee. This multi-year rotational program exposes you to sales, operations, and management with mentorship, structured learning, and on-the-job experience across phases designed to accelerate your career.

Phase experiences include counter sales, pricing and margin management, procurement, and coordinating with external sales teams.

Qualifications

• College degree or equivalent experience.
• Experience in customer service, sales, management, or leadership roles.

Responsibilities

• Learn and perform work across business operations (receiving/shipping, returns, deliveries).
• Gain experience in counter sales, assist customers, maintain display area, process sales orders.
• Learn sales tasks: pricing, margins, bids, quotes, procurement, scheduling.
• Engage in career discussions with Profit Center Manager to plan future paths.

Skills

Customer service

Sales

Leadership

Communication

Multi-tasking

Education

College degree or equivalent experience

Tools

Microsoft Office

Job description

Are you looking to pursue a long-term career in sales, business operations, or management? Do you have a strong work ethic and an eagerness to learn? Do you enjoy interacting with people and building relationships? If so, then we'd like you to join our team as a SLDP - Sales & Leadership Development Program Trainee.

About the Program:

The Sales & Leadership Development program is a multi-year rotational program aimed at investing in each trainee's future by providing exposure to all aspects of our business. During the program, we work in a structured, thorough manner to develop an aligned understanding of your skill set and long-term career goals.

• Live into your dreams. We'll pair your passion, skill set, and career goals with our business needs. When the program is complete, you'll have the opportunity to pursue a long-term career in sales, operations management, profit center management, or a variety of other career paths that suit your individual goals and the needs of the business.
• Learn the business. Your learning path will include on-the-job experience supplemented with coaching from experienced managers, book and computer courses, and visits with customers and vendors. You'll learn about all aspects of our business (including warehouse procedures, operations, and sales) with guidance along the way from mentors and managers.

Here's a look at what you'll accomplish in each phase:

Phase 1:

• Learn about and perform work related to our business operations such as receiving and shipping material, processing returned goods, making deliveries, and learning about proper truck maintenance.
• Participate in vendor product knowledge sessions
• Complete related online courses that facilitate and supplement your learning

Phase 2:

• Learn about and gain experience working in counter sales including assisting customers and other teammates, processing sales orders, providing reliable product information, and maintaining the display area.
• Participate in vendor product knowledge sessions
• Gain experience working with residential, commercial, and repair and remodel contractors

Phase 3:

• Learn about and gain experience working in sales. Complete tasks related to pricing and margin management, bids, quotes and submittals, product procurement, and job scheduling.
• Develop relationships with vendors
• Participate in joint sales calls with outside salespersons

Phase 4:

• Participate in an in-depth career discussion with your assigned Profit Center Manager and discuss which aspect of business you’re interested in pursuing.

About You:

• College degree or equivalent experience
• Experience in customer service, sales, management, or leadership roles.

Able to drive for company business. As a company business driver, you must:

• Be at least 18 years old
• Possess a proper and valid driver's license
• Have a driving record that meets the criteria for being an Authorized Driver in accordance with company policy.

Our ideal candidate will also:

• Be able to build influential relationships and trust with customers and key vendor partners through open and interactive communication.
• Be able to build positive working relationships and inspire teamwork with co-workers.
• Possess excellent communication and listening skills, with the ability to persuade.
• Be able to quickly adapt and react to changes within the work environment.
• Possess a high level of accuracy and attention to detail.
• Effectively prioritize work projects and multi-task.
• Be able to learn and operate applicable software systems and technology used in day-to-day business operations.
• Demonstrate an awareness of personal strengths and areas of improvement and act independently to improve and increase skills and knowledge.
• Be able to learn how to safely operate warehouse material-handling equipment.
• Read, write, speak, and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
• Be able to quickly gain knowledge of products sold in the Profit Center
• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.