Skyline - Lead Concierge (Full Time)

Transforming Age; Seattle (WA); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

Skyline at First Hill in Seattle seeks a Lead Concierge to join our premier retirement community. You will greet residents and guests, support the Concierge team, manage schedules, and address safety concerns during daytime hours while delivering outstanding service.

Ideal candidates have at least one year in a concierge role, strong communication skills, and familiarity with Microsoft Office and Adobe Acrobat. Background checks and potential CPR certification may be required.

Qualifications

• A high school diploma or equivalent.
• At least one year of concierge experience preferred.
• Familiarity with Microsoft Office Suite and Adobe Acrobat.
• First aid/CPR certification may be required per state/local guidelines.

Responsibilities

• Greet residents, team members, and the public.
• Support and train Concierge staff; step in to maintain service levels.
• Assist in managing Concierge team schedule.
• Address safety and security concerns; monitor systems during daytime hours.
• Provide exceptional customer service to residents and staff.
• Perform general administrative tasks; take messages, route calls, and handle mail/packages.

Skills

Customer service

Microsoft Office

Communication

First aid

Education

High school diploma

Tools

Microsoft Office Suite

Adobe Acrobat

Job description

## Skyline - Lead Concierge (Full Time)Applylocations: Seattle, WAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101907**Location:**Skyline at First Hill725 9th AvenueSeattle WA 98104Are you looking for an opportunity to advance in your career with a growing organization? Do you thrive in an environment where meaningful work happens every day? Skyline at First Hill is Seattle’s premier luxury retirement community located in the First Hill neighborhood. We are a team of dedicated and caring people who have a strong desire to enrich the lives of older adults and our team members. Our workplace emphasizes serving others, teamwork, our dedication to hospitality and customer service, vigorous innovation and integrity in everything we do! Come learn more about us at https://skylineseattle.org, and find your happy place here! Why Skyline? Work/Life Balance Competitive pay Excellent benefits including Medical, Dental, Vision Care and Retirement for our full time team members, as well as Generous Paid Time Off and other unique perks for full-time and part-time team members! A culture of FUN and commitment to the care of our residents, our communities and each other Your opinion matters: We share ideas, we listen and work together to make great things happenWe have an amazing opportunity for aSkyline - Lead Concierge (Full Time)to join our team!***The pay for this role is $25 - $27 per hour DOE.***Do you have a passion for people, and are looking for a reliable, enjoyable time role where you will be valued? If so, we can’t wait to talk with you! We have an exciting opportunity at **Skyline,**a **Transforming Age community.**Our **Lead Concierge**:* Assists with greeting residents, team members, appropriate parties, and the public* Supplement Concierge Role: Provide support and training to the Concierge, stepping in as needed to maintain service levels* Concierge Scheduling: Assist in managing the Concierge team's schedule.* Safety and Security: Address safety and security concerns promptly, including monitoring emergency and security systems during daytime hours* Provides exceptional customer service to our team* Performs general administrative tasks (taking messages, routing calls, taking memos/notes.* Distributes packages, mail, and other deliveries.* Maintains office supplies, order new inventory as needed.* Performs other duties as assigned.**What you need to succeed:*** A high school diploma or equivalent education, training and experience* At least one year of previous experience in a concierge or similar role preferred.* Familiarity with Microsoft Office Suite and Adobe Acrobat and/or Adobe Reader* Current first aid/CPR certification may be required per state/local guidelines.* Demonstrated written and verbal communication skills* Completion of background check and drug screening. Pre-employment screenings may include Physical, TB Test, and fingerprinting per state/local guidelines.