Sky House Host

Schweitzer Mountain; Spokane (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant community at a renowned ski resort, where you'll provide exceptional service to guests while enjoying the beautiful mountain scenery. As a host at this exciting venue, your role is crucial in creating a memorable dining experience, ensuring guests feel welcomed and valued. With flexible hours and the chance to work in a fun, inclusive atmosphere, this position is perfect for those who love the outdoors and enjoy engaging with people. Be part of a team that values respect, inclusivity, and a passion for the ski industry, making every day at work an adventure.

Benefits

Free Ikon Pass for all eligible employees

Discounted skiing for friends and family

Employee housing available

Onsite employee childcare

Flexible Time Off (FTO)

Generous discounts on outdoor gear

Medical, dental, vision insurance

401k plan with employer match

Paid parental leave

Discounted tuition with partner university

Qualifications

• Ability to maintain a steady flow of seating and greet all guests.
• Knowledge of Schweitzer Mountain Resort facilities and activities.

Responsibilities

• Provide high-quality service to guests and maintain a welcoming environment.
• Assist in the smooth operation of the restaurant and manage guest seating.

Skills

Exceptional customer service skills

Education

English reading, writing, communication, and basic math

Job description

Seasonal (Seasonal)

Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference!

PERKS & BENEFITS:

• Free Ikon Pass for all eligible employees
• Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
• Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
• Employee housing available in Sandpoint area
• Onsite employee childcare available (limited space)
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, food, lodging, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
• 401k plan with generous employer match
• Paid parental leave of up to 6 weeks for eligible employees
• Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
• Pro-deal pricing on equipment from top outdoor brands
• Bereavement pay
• Employee transportation available
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further education

Job Details:

Job Title/Department: Host / Sky House

Position Type: Seasonal - Part Time and Full Time Positions

Wage Range: $14 hourly plus tips

Supervisory: No Supervised by: Sky House FOH Manager

Position Summary:

Work on top of the mountain! To provide the highest quality of service to guests in accordance with company policies and objectives, to strive toward guest satisfaction, positive employee relations, and profitability by performing the following duties. The host is the first and last contact the guest has with our lodge; therefore, how you represent the Sky House goes a long way in determining whether the guest will become a regular. Hosts/Busser are required to possess professionalism, a friendly and welcoming demeanor, and an efficient manner.

Applicants should be 14 years or older.

Essential Functions:

Professionally and calmly maintain a steady, even flow of seating. Responsible for greeting all guests and responding appropriately to requests and special needs. Give guests an approximate wait time and offer them a beverage. Seat guests considering guest preferences, servers' workload, and seating capacity. Hand out menus and bring booster seats or highchairs for young guests. Inform servers of guest seating and relay any special requests. Thank guests upon departure and invite them to return. Assist in the smooth operation of the restaurant, including cleaning and resetting tables, helping servers with side work, and serving water and refills. Availability on weekends is required. Typical shift is 11am-4pm.

Physical Demands:

Standing and walking for up to 8 hours per shift, with breaks as available. Ability to lift up to 50 lbs occasionally. Frequent bending, squatting, kneeling, climbing, twisting, reaching above shoulder level, and fine manipulation. Work is inside and outside; all sensory skills are needed.

Other Responsibilities:

Must have extensive knowledge of Schweitzer Mountain Resort facilities and activities. Responsibilities are guidelines and are not limited to listed items.

Job Specifications:

Skills:

Exceptional customer service skills

Education:

English reading, writing, communication, and basic math

Experience:

4-6 months of job-specific work experience preferred

License Needed:

None

While this job description aims to accurately reflect the job requirements, Schweitzer reserves the right to modify, add, remove, or assign other duties as necessary.