SKS/Builder Product Trainer

LG Electronics; Napa (CA); On-site; USD 120,000 - 127,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Short-Term Incentives

Mental health resources

Parental leave

Life and disability insurance

Job summary

LG Electronics is seeking a Product Trainer to deliver in-depth knowledge of SKS/LG products in showrooms and for luxury clients. You will work with the Showroom Manager and National Training Manager to create curricula, deliver engaging product presentations, and ensure flawless onsite displays.

You will coordinate trainings, manage materials and assets, and maintain alignment between product lines and training goals, representing the luxury SKS brand with professionalism.

Qualifications

• Minimum of 5 years of experience in luxury appliances.
• Proficiency in Microsoft Office and digital training tools for dynamic audience engagement.

Responsibilities

• Deliver product knowledge to showroom guests and sales staff to enhance consultative selling.
• Develop and maintain curriculum for SKS/LG products across Showrooms.
• Deliver product presentations and ensure proper onsite displays.
• Coordinate surveys and report results for trainings and events.
• Communicate with showroom teams to manage agendas and group events onsite.
• Prepare materials for trainings, including brand collateral.
• Manage product assets onsite and align showroom products with training.
• Represent the SKS luxury brand in tone and manner.

Skills

Luxury appliances experience

Microsoft Office

Tools

MS Office

Job description

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

Summary

The SKS Product Trainer is responsible for delivering in-depth product knowledge to showroom guests, including sales associates, designers, architects, builders, and luxury homeowners. This role enhances understanding of SKS products to improve consultative selling skills and ensures operational excellence in SKS showrooms. The position collaborates closely with the National Training Manager and the onsite showroom team to provide a best-in-class experience for all guests, fostering a positive team environment and excellent customer service.

• Directly report to the Showroom Manager with a dotted line to the National Training Manager.
• Develop and maintain curriculum for SKS/LG products used at all SKS Experience & Design Centers/Showrooms.
• Deliver product presentations and ensure proper display onsite.
• Coordinate the implementation of surveys and regularly report survey results for all trainings and events.
• Communicate effectively with showroom guests and internal sales and showroom teams to steward agendas and manage group events onsite.
• Ensure setup of necessary materials for trainings and events, including brand and product collateral to supplement training.
• Manage product assets onsite, including new product installations, and work with the product team to align showroom products with the training curriculum.
• Represent the luxury brand appropriately in tone and manner for SKS brand representation.

Required Skills

• Minimum of 5 years of experience in luxury appliances.
• Proficiency in Microsoft Office and digital training tools for dynamic audience engagement.

Recruiting Range

$120,000—$127,000 USD

Benefits Offered Full-Time Employees

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or [e-mail]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.