Skin Care and Retail Specialist

Chicago-Cosmetic-Surgery-and-Dermatolog; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

The Skin Science Associate at Chicago-Cosmetic-Surgery-and-Dermatolog drives retail operations, manages inventory, provides skin care consultations, and supports front desk functions to ensure a seamless patient experience from arrival to checkout.

Using Visia Skin Analysis and product knowledge, you recommend solutions, discuss previous purchases, maintain displays, process online orders, and coordinate deliveries.

Responsibilities

• Retail Operations: Utilize Visia Skin Care Analysis and expert product knowledge to recommend the best products for each patient, addressing specific needs and optimizing.
• Engage with every patient regarding their previous purchases, new product recommendations, and ensure an individualized experience.
• Conduct regular inventory reviews and assist with monthly full inventory counts to maintain accurate stock levels and minimize product waste.
• Apply FIFO (First-In, First-Out) principles for inventory management to maximize sales and reduce product expiration.
• Document patient concerns or adverse reactions related to products, update patient records, and notify the appropriate provider for further assessment.
• Stay informed about market trends and recommend new products.
• Maintain the appearance of product displays and keep the store clean, organized, and inviting.
• Process online orders, package items, and coordinate deliveries to the post office as needed.
• Follow up with patients after purchase to ensure satisfaction and address any issues.
• Participate in educational workshops, staff training sessions, lunch-and-learns, and vendor-led product training to continuously expand product expertise.

Job description

The Skin Science Associate at Chicago-Cosmetic-Surgery-and-Dermatolog drives retail operations, manages inventory, provides skin care consultations, and supports front desk functions to ensure a seamless patient experience from arrival to checkout.

Using Visia Skin Analysis and product knowledge, you recommend solutions, discuss previous purchases, maintain displays, process online orders, and coordinate deliveries.