SkillBridge IT Support Specialist / Junior SysAdmin

COMSO, Inc.; Columbia (MD); Hybrid; USD 20,000 - 32,000; Full time

Job summary

COMSO, Inc. offers a SkillBridge internship for active duty service members transitioning to civilian IT roles, such as IT Support Specialist or Junior Systems Administrator.

The program provides hands-on, onsite training within a dynamic MSSP environment, enabling practical experience while continuing military benefits during the internship. Join a team that emphasizes collaboration, continuous learning, and real-world problem solving in IT operations, cybersecurity, and customer service.

Qualifications

• Strong communication, organizational, and problem-solving abilities.
• Ability to work collaboratively in a team.
• Willingness to learn and apply military experiences in IT fields.

Responsibilities

• Respond to and document service requests.
• Troubleshoot workstation and application issues.
• Remotely support endpoints.
• Assist with user and identity administration.
• Monitor system health and escalate complex issues.
• Participate in team meetings.

Skills

Communication

Organizational skills

Problem solving

Teamwork

Education

STEM degree

CompTIA A+

CompTIA Network+

CompTIA Security+

Job description

Description

About Us

COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including Maryland, Georgia, Hawaii, Texas, and Alaska. We are honored to be recognized as a Top Workplace for eight years running by the Baltimore Sun Media Group.

CISPOINT is a Managed Services and Security Provider (MSSP) that was acquired by COMSO, Inc. In January of 2023. CISPOINT is the commercial IT division of COMSO,Inc. that provides a range of services to many different clients in DMV area. This provides the candidate with the ability to perform multiple different tasks within the commercial IT world in a short amount of time without being siloed into one simple task.

Job description

Join our dynamic team as a SkillBridge Intern, tailored for transitioning service members with a background and interest in the Information Technology field (i.e. IT Support Specialist, Systems Administrator, Network Administrator). This unique internship program offers an invaluable opportunity to apply your military skills and leadership in a civilian work environment, where you’ll gain hands-on experience and contribute to vital business initiatives via onsite on-the-job training as an IT Support Specialist/Junior Systems Administrator.

The IT Support Specialist / Junior Systems Administrator supports day-to-day technology operations within a Managed Services and Security Provider (MSSP) environment. The individual works alongside experienced technicians and systems administrators to provide technical support to multiple customer environments while developing practical skills in troubleshooting, systems administration, monitoring, cybersecurity, and customer service. Responsibilities include responding to and documenting service requests, troubleshooting workstation and application issues, remotely supporting endpoints, assisting with user and identity administration, monitoring system health, and escalating complex technical or security issues. The position also assists with proactive maintenance, patching, endpoint security, documentation, and basic infrastructure administration.

** THIS OPPORTUNITY IS EXCLUSIVELY FOR ACTIVE DUTY SERVICE MEMBERS ONLY **

About the SkillBridge Program

The Department of Defense SkillBridge program connects transitioning service members with industry partners to gain meaningful civilian work experience through training, internships, or apprenticeships during the last 180 days of their military service. This program benefits service members by providing the chance to explore civilian career fields while enabling industry partners access to a skilled and motivated workforce.
As part of this program, service members continue to receive their military salary and benefits while engaging in practical training and work experience.

Key Responsibilities
• Support daily operations and work collaboratively with cross-functional teams.
• Assist in project completion, including research and analysis.
• Actively participate in team meetings.
• Gain exposure to technologies, tools, and processes relevant to the role.
• Enhance professional skills in communication, leadership, and problem-solving.

What We Are Looking For
• Currently serving as an Active Duty military service member and eligible for the SkillBridge program.
• Strong communication, organizational, and problem-solving abilities.
• A proactive, team-oriented mindset with an ability to work independently.
• Willingness to learn and apply military experiences in the Information Technology field.

Preferred (Not Mandatory) Qualifications

• A STEM degree.
• Experience in the Information Technology Field
• IT Certifications such as CompTIA A+, Network+, or Security+