SkillBridge DOD - Field Service Technician

The Raymond; Birmingham (AL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled Field Service Technician to join their team. This role involves troubleshooting and repairing electro-mechanical equipment at various customer sites, ensuring high standards of customer service and teamwork. The ideal candidate will possess a strong mechanical, electrical, and hydraulic background, along with effective communication skills. You will be working in diverse environments, from manufacturing to outdoor settings, and will have the opportunity to showcase your technical expertise while ensuring customer satisfaction. If you thrive in a dynamic role and enjoy hands-on work, this position is an excellent opportunity to advance your career.

Qualifications

• 1-3 years of mechanical, electrical, and hydraulic experience required.
• Ability to communicate effectively and read schematics is essential.
• Must demonstrate mechanical and electrical aptitude.

Responsibilities

• Troubleshoot electro-mechanical problems and perform repairs.
• Provide excellent customer service in a team environment.
• Work in various customer environments, including manufacturing.

Skills

Mechanical experience

Electrical experience

Hydraulic experience

Effective communication

Ability to read schematics

Arithmetic calculations

Mechanical aptitude

Safe operation of tools

Education

High school education

Vocational education

Tools

Volt meter

Ohm meter

Multi-meter

Forklift

Drills

Grinders

Overhead cranes

Job description

Description

A Carolina Handling Field Service Technician works at various customer sites or in a shop environment. This role is responsible for troubleshooting electro-mechanical problems, installations, and performing unscheduled repairs and scheduled maintenance on equipment. This role provides excellent customer service in a polite and professional manner while working in a team environment.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES

• High school education, plus one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.
• Ability to communicate effectively with customers, management and co-workers.
• Ability to read and interpret schematics.
• Ability to read and understand necessary service and training manuals.
• Ability to understand and follow verbal and/or demonstrated instructions.
• Ability to perform arithmetic calculations involving fractions, decimals and percentages.
• Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
• Ability to effectively utilize volt, ohm and multi-meters.
• Demonstrate a good mechanical and electrical aptitude.
• Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
• Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.
• Such other knowledge, skills and abilities as are necessary in connection with additionally assigned duties.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel, reach with hands and arms; talk and hear. The employee frequently is required to walk, sit, climb or balance, stoop, kneel, crouch and crawl. The employee must regularly lift and/or move up to 25 pounds; frequently lift and/or move up to 50 pounds; and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

WORKING CONDITIONS

Works in a variety of customer environments including manufacturing, distribution, cold storage, and out of doors with exposure to elements. Employee is generally exposed to oil, grease and dirt. Potential exposure to equipment movement hazards and dangerous chemical/solvents if proper safety procedures are not followed. The employee is occasionally exposed to high, precarious places and fumes, solvents or airborne particles. The noise level varies from customer to customer, but is usually in the moderate to noisy level.

This position also entails the necessity to work weekly overtime, occasionally work after normal working hours or on weekends based on customer need, as well as the ability to travel overnight, generally by automobile and occasionally by airplane.