Ski Valet Concierge — Luxury Resort, Free Ski Pass

Four Seasons Hotel and Resorts Gruppe; Teton Village (WY); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Free JHMR Ski Pass

Discounted housing available

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted/transferable ski passes

Free ski storage

Job summary

Four Seasons Resort Jackson Hole is seeking an attentive ski equipment attendant to ensure a seamless guest experience. You will greet guests, assist with ski gear, and maintain tidy, organized inventory with care for safety and comfort.

Responsibilities include equipment preparation, fitting guests, coordinating tuning and storage, and collaborating with resort teams to deliver luxury service. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Experience in hospitality or guest service is preferred.
• Ability to deliver high-quality, personalized guest experiences.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Deliver exceptional service to members and guests, ensuring a seamless and memorable ski experience.
• Greet members and guests upon arrival and proactively assist with all ski and snowboard equipment needs.
• Label, inventory, and securely store skis, snowboards, boots, and related equipment in an organized manner.
• Prepare and deliver equipment prior to member and guest arrivals based on individual preferences and reservations.
• Maintain accurate equipment inventory records and tracking systems to prevent loss or misplacement.
• Assist guests with ski and snowboard boot fitting, ensuring proper comfort, performance, and safety.
• Coordinate equipment tuning, waxing, repairs, with tuning staff.
• Organize equipment storage areas to maintain efficiency, cleanliness, and a premium presentation.
• Anticipate guest needs and provide personalized service tailored to individual preferences.
• Transport equipment between valet operations, ski storage facilities, locker rooms, and designated resort locations.
• Build strong relationships with customers and guests through professional, attentive, and engaging service.
• Execute opening and closing procedures, including equipment organization, inventory verification, and facility readiness.
• Collaborate with resort operations, concierge, guest services, ski school, and transportation teams to deliver a world-class guest experience.
• Drive retail sales by identifying guest needs and recommending appropriate ski equipment, apparel, accessories, and resort merchandise.
• Resolve guest concerns with professionalism, discretion, and a hospitality-first mindset.

Skills

Customer service

Hospitality

Interpersonal skills

Flexible schedule

Ski knowledge

Job description

Four Seasons Resort Jackson Hole is seeking an attentive ski equipment attendant to ensure a seamless guest experience. You will greet guests, assist with ski gear, and maintain tidy, organized inventory with care for safety and comfort.

Responsibilities include equipment preparation, fitting guests, coordinating tuning and storage, and collaborating with resort teams to deliver luxury service. Flexibility for evenings, weekends, and holidays is required.