Ski Technician - South Lake Tahoe

Ski Butlers; South Lake Tahoe (NV); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee pass

Epic Tahoe Local Pass access

Ikon Pass discount

401K plan

Descripción de la vacante

Ski Butlers is seeking a Seasonal Ski Technician in South Lake Tahoe to help guests with ski and snowboard equipment deliveries and on-mountain support. You will assist customers daily by providing accurate fittings and friendly service in a fast-paced mountain environment.

No prior experience is required, and a valid driver's license is required. The role includes weekend and holiday shifts, with pay starting at $18 per hour base wage plus generous tips, and options for full- and part-time

Formación

• No prior experience required.
• Valid Driver's License required.
• Weekend and holiday work required.

Responsabilidades

• Delivery: fitting ski/snowboard rentals in accommodations.
• Express/no-contact drop-offs.
• Provide on-mountain support and tutoring for guests.
• Pickup and prep returns, sanitizing and re-sticking equipment.

Conocimientos

Customer service

Delivery

On-mountain support

Team player

Herramientas

Ski equipment knowledge

Descripción del empleo

Seasonal (Seasonal)Job Title: Ski TechnicianLocation: South Lake Tahoe, CATerms: Seasonal, full- and part-time roles availablePay: $18/hour base wage, plus generous tipsRequirementsExpect weekend and holiday work. Valid Drivers License Required. Daily operations broken into morning and evening shifts. No previous experience required!About UsSki Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values.Service | Simple | Purposeful | Curious | GiveDelivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don’t stop there. Our culture is about being a part of something bigger. Whether it’s contributing to our net zero climate initiatives, building lifelong friendships or making a customer’s vacation memorable, a job at Ski Butlers will be the best decision you make.Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.About the Role:Ski Technicians are the face of Ski Butlers. At its core, our technicians interact with customers daily by delivering equipment rentals to their accommodations, completing on-mountain support service and picking up gear at the end of their rental period. We empower our technicians to build confident decision making, accountability, and professional skills in the workplace. Setting each other up for success is what drives us forward at Ski Butlers. Join our team to pursue your passion in the mountains and most importantly, have fun!Perks and BenefitsFree Alterra Mountain Company Employee pass:Reimbursement for Epic Tahoe Local PassUnlimited access to all AMC owned resortsAbility to upgrade to full Ikon Pass at heavily discounted rateAbility to ski everyday*Barring blackout dates at Deer ValleyAccess to 645+ industry discounted brands through ExpertvoiceDiscounted access to Rossignol/Dynastar/Lange equipment401K benefit and match for ALL staff members over 18 years oldPrimary ResponsibilitiesDelivery: Completing scheduled and reactive ski/snowboard rental fittings in line with our three primary delivery methods:Traditional – in-accommodation boot fitting and ski techingExpress – No contact drop-off deliveryContinued focus on our three Key Customer Requirements:KCR #1: On Time – Arriving within 5 minutes of the agreed upon timeKCR #2: Communication – Setting clear expectations around the entire scope of serviceKCR #3: Equipment – Choosing the right equipment for each guest given their skills and current conditions at the resortSupport: Provide equipment support to our guests within 45 minutesPickup: All scheduled returns are brought back to the shop, sanitized, re-stickered and tuned for their next useMaintain delivery vehicle cleanliness and fuel levelsPacking orders for future deliverySetting up the next shift and future team members for successSecondary ResponsibilitiesBasic ski/snowboard tuning, waxing and general equipment maintenanceMaking/Answering customer phone calls with a positive and inviting tone of voiceRestocking delivery vehicles with extra equipment