Dodge Ridge Ski Resort Pinecrest, CA, US
Salary Range: $19.00 To $21.00 Hourly
Summary of Job Purpose
As directed, the Ski/Snowboard School Supervisor will support the daily operations of the department. Responsibilities include assisting in instructor scheduling to meet business needs, organizing students into class levels, facilitating lesson quality through lesson area supervision and interacting with staff members as to lesson sales. A key function of the role is being a visible staff member on the lower mountain to ensure quality lessons, class sizes and provide support and coaching to the instructors. Responsibilities may also include clinics, training and safety. This is a part-time supervisor position that will function as an instructor as business levels dictate. This position is a KEY member of the Dodge Ridge Team.
Job Duties and Responsibilities
This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response.
- Demonstrate an on-going commitment to delivering excellent customer service. This involves interacting with guests in a courteous manner, and being able to answer questions professionally.
- Assists with hiring, motivating, evaluating and directing staff to ensure adequate guidance and resources to accomplish established departmental goals and objectives. Assist in ensuring that all employees receive the training, support, guidance, feedback and resources necessary.
- Schedule instructors to daily lesson assignments and complete required daily documentation neatly and accurately.
- Assist and support indoor and outdoor Children's Center staff and processes.
- Supervise and observe the teaching and learning progress of classes and make corrections as necessary in an appropriate manner being aware of both guest and staff perspectives.
- Continually monitor class sizes and splits. Make decisions that help promote profitability, safety and quality in lessons and support instructors’ success.
- Clinic instructors as directed following the departmental policies and procedures. Support instructors preparing for certification exams.
- Set a good example for instructors by improving your own riding, teaching, clinician, organizational, and management skills.
- Be leaders in the department risk management program.
- Assist with the development and application of departmental trainings; including accurate and updated documentation of training.
- Work with snow removal teams on snowy mornings.
- Help with set-up and tear-down of daily lesson equipment.
- Teach lessons and comply with the job description for a Snowsports Instructor as business levels dictate, possibly switching between Supervisor and Instructor throughout the course of a day.
It is important to understand that the position of Snowsports Supervisor does involve a considerable amount of skiing/riding. However, there is a distinction that needs to be made between free skiing/riding and working on skis/snowboards.
Job Qualifications
- Advanced ski / snowboarding ability required
- Level I, III or III certified member of PSIA/AASI
- Prior supervisory experience required
- Willingness to continually learn and update knowledge of skiing/snowboarding and instruction through attending both ski/snowboard school and PSIA/AASI functions.
- Well educated in the PSIA/AASI Teaching Systems and the Dodge Ridge Snowsports School Progressions.
- Strong communication skills, both verbal and non-verbal.
- Understanding of technical knowledge and methodology required explaining the fundamentals of skiing and snowboarding.
- Must be aware of the ski areas terrain and facilities.
- Neatly groomed and ski/snowboard equipment in good condition, leading to a professional over-all appearance.
- Knowledgeable of equipment needs and standard procedures for its care and safe operation.
- Safety and risk oriented.
- Possess strong multi-tasking skills and be extremely flexible in regards to work duties.
- Willingness to work during extreme weather conditions.